The Ardonagh Group
The Ardonagh Group
5 001 – 10 000 Қызметкерлер
КонсалтингҚұқықСақтандыру
The Ardonagh Group — кәсіпкерлік және мамандандырылған брендтер негізінде құрылған тәуелсіз сақтандыру дистрибуциясы платформасы. 250-ден астам орналасу орнында жұмыс істейтін және 12 000-нан астам қызметкері бар топ жеке тұлғалардан бастап күрделі көпұлтты ұйымдарға дейінгі кең ауқымды клиенттерге сақтандыру өнімдері мен байланысты қызметтер ұсынады. Мамандандырылған сараптаманың, нарықты терең білудің және ауқымның үйлесімі әртүрлі клиент қажеттіліктеріне бейімделген сақтандыру және тәуекел шешімдерін қолдауға мүмкіндік береді.

Insurance Customer Service Advisor

Support Everywhen’s UK policyholders by handling calls, answering insurance queries, resolving issues compliantly, and keeping customer records accurate.

Сипаттама

  • Manage inbound and outbound customer calls with professionalism and empathy
  • Explain insurance policies clearly and accurately, and support customers with their questions
  • Resolve queries efficiently while meeting industry compliance standards
  • Maintain precise, up-to-date customer records
  • Help create a workplace where everyone is treated with dignity and respect

Талаптар

  • At least 12 months of experience in an insurance role
  • Experience with personal lines such as motor or home insurance is preferred
  • Excellent telephone manner
  • Strong written communication skills
  • Able to work in a fast-paced environment while delivering outstanding service
  • Strong problem-solving ability
  • Careful attention to detail
  • Insurance experience is required
  • Before starting, candidates must complete relevant employment checks, including verification of recent employment, address and credit history, plus a standard criminal record check
  • Expected to uphold company values, behave professionally and respectfully, and contribute to an inclusive workplace

Артықшылықтар

  • A supportive team that values your expertise
  • Opportunities to develop your career and progress
  • Competitive benefits package

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