Obama Foundation
Obama Foundation
The Obama Foundation is a nonpartisan nonprofit focused on helping people lead change in their communities and beyond. Its work includes developing young leaders through initiatives such as the My Brother’s Keeper Alliance and Girls Opportunity Alliance, and advancing plans for the Obama Presidential Center in Chicago, with a museum and spaces for public gathering. Across its programs and partnerships, the Foundation emphasizes civic engagement, education, pluralism, and leadership.

Development Data and Systems Analyst

Improve Salesforce CRM, donor recognition, reporting, and data quality for the Obama Foundation’s Development team. Support fundraisers with ticketing, training, workflows, and grant tracking.

Сипаттама

  • Manage the Development team’s Salesforce ticketing queue, resolving data, reporting, and access requests within established service levels.
  • Provide technical guidance and user support to frontline fundraisers and operations staff.
  • Create technical documentation, standard procedures, and user guides.
  • Help lead quarterly database training and deliver Salesforce onboarding for new Development staff.
  • Build and maintain Salesforce workflows for donor naming opportunities, physical and digital recognition, and benefit fulfillment.
  • Develop tracking frameworks, reports, and dashboards for institutional gifts and grants.
  • Test new features, bug fixes, integrations, and automation flows in the Salesforce sandbox.
  • Clean data, run quality control queries, upload records in bulk, and merge duplicates.
  • Spot manual data entry challenges and recommend automation.
  • Document database configurations and data standards.
  • Cross-train in gift processing, lockbox, wire transfer, and batching procedures, and provide extra coverage at fiscal year end and during peak fundraising periods.

Талаптар

  • Preferred: 1–2 years of database management, data analytics, or systems administration experience, ideally in nonprofit development or advancement.
  • Proficiency with Salesforce CRM in a nonprofit setting; Salesforce NPSP or Nonprofit Cloud experience is strongly preferred.
  • Ability to create complex custom reports, dashboards, and fields.
  • Experience managing a data request queue or ticketing help desk.
  • Ability to explain technical concepts to nontechnical frontline staff.
  • Strong analytical, problem-solving, and quality assurance skills.
  • Exceptional attention to data accuracy and hygiene.
  • Familiarity with nonprofit fundraising, including major gifts, principal donor recognition, multiyear pledges, and grant tracking.
  • Ability to balance competing priorities, collaborate across teams, and adapt in a fast-paced, growing organization.
  • Commitment to the Foundation’s values and mission.

Артықшылықтар

  • Insurance
  • Paid time off
  • Retirement benefits

Ұқсас жұмыс орындары

Thrive

Remote Systems Engineer in the United States

Thrive
1 001 – 5 000 Қызметкерлер
КиберқауіпсіздікКонсалтинг

Provide first-contact remote support for Thrive clients across cloud, cybersecurity, networking, and managed services. Triage and resolve user, server, workstation, and network incidents while documenting work and coordinating escalations.

Ашу