American Express
American Express
American Express — банк ісі, қаржы және B2B төлемдері салаларында жұмыс істейтін жаһандық қаржылық қызметтер компаниясы. Компанияның қызметтері жеке тұлғаларға, бизнеске және корпоративтік клиенттерге арналған кредит карталарын, төлем және саудагерлерге қызмет көрсету сервистерін, жинақ шоттарын, депозиттік сертификаттарды және жеке қарыздарды, сондай-ақ сыйақы бағдарламаларын, саяхат бағдарламаларын, корпоративтік төлем шешімдерін, қаржылық білім беруді, қауіпсіздік қызметтерін және карта ұстаушылар мен саудагерлерге қолдау көрсетуді қамтиды.

Data Science Analyst, Machine Learning and GenAI

Build machine learning, generative AI, and recommendation solutions for American Express customer servicing. Analyze customer and operational data to strengthen personalization and improve how service teams work.

Сипаттама

  • Develop analytical solutions, predictive models, and decisioning approaches to improve customer service, personalization, colleague effectiveness, and operations.
  • Analyze customer, behavioral, interaction, and operational data to find patterns and opportunities.
  • Create features, test hypotheses, and turn findings into practical insights and solutions.
  • Build and assess machine learning and generative AI solutions through modeling, experimentation, and validation.
  • Contribute to agentic AI workflows, transformer-based recommendations, conversational AI and LLM applications, and personalization or next-best-action solutions.
  • Help design and analyze experiments, measuring model quality, business impact, and areas for improvement.
  • Write strong analytical code and partner with data, technology, and platform teams to implement, deploy, monitor, and improve decision science solutions.
  • Collaborate across teams, communicate findings clearly, and translate technical results into useful recommendations.
  • Stay informed about developments in machine learning, generative AI, recommendation systems, and decision intelligence.
  • Evaluate relevant methods and help establish reusable practices across GSDS.

Талаптар

  • Master’s degree in a quantitative discipline such as engineering, computer science, mathematics, statistics, economics, or finance.
  • Relevant academic, internship, or professional experience in data science, machine learning, advanced analytics, or another quantitative field.
  • Proficiency with Python, SQL, or similar analytical tools.
  • Foundational experience developing machine learning models, such as tree-based, regression, classification, or clustering models.
  • Coursework, project work, or other exposure to large language models, generative AI, or modern deep learning.
  • Strong analytical and conceptual thinking, including the ability to structure problems, learn quickly, and navigate ambiguity.
  • Clear written and verbal communication skills and the ability to collaborate across functions.
  • Preferred: Exposure to agentic AI frameworks, transformer architectures, transformer-based recommendations, conversational AI, LLM applications, embeddings, or semantic modeling.
  • Preferred: Exposure to personalization, recommendation systems, next-best-action, optimization, experimentation, or customer decisioning.
  • Preferred: Project or work experience with structured or unstructured data and analytical or machine learning solutions.
  • Preferred: Familiarity with model or AI evaluation and basic productionization, monitoring, MLOps, or LLMOps concepts.
  • Preferred: Interest in customer servicing and connecting technical work to measurable customer and business outcomes.
  • Successful completion of a background verification check, subject to applicable laws and regulations.

Артықшылықтар

  • Competitive base pay.
  • Bonus incentives.
  • Support for financial well-being and retirement.
  • Comprehensive medical, dental, vision, life insurance, and disability coverage, depending on location.
  • Flexible hybrid, onsite, or virtual work arrangements, depending on the role and business needs.
  • Generous paid parental leave, depending on location.
  • Complimentary access to global onsite wellness centers staffed by nurses and doctors, depending on location.
  • Free, confidential counseling through the Healthy Minds program.
  • Career development and training opportunities.

Ұқсас жұмыс орындары

Correlation One

Director of Client Partnerships

Correlation One
51 – 200 Қызметкерлер
H1B визасының демеушісі

Lead enterprise client relationships and growth at Correlation One, a global provider of AI and data workforce development. Drive renewals, account expansion, and measurable client outcomes.

Ашу
Humana

Senior Remote Data Informaticist, Pharmacy Analytics

Humana

Lead the development of governed Databricks data products and ETL pipelines for CenterWell Traditional Pharmacy analytics. Support dependable AI-assisted insights across healthcare, financial, marketing, and operational data.

Ашу
Protiviti

Senior Manager, AWS AI/ML Engineering

Protiviti

Lead AWS architecture and AI/ML solution delivery for Protiviti clients, advising technology leaders and guiding complex consulting engagements. Mentor cloud engineers and shape enterprise cloud strategies.

Ашу
Luminare Health

Remote Client Manager, Self-Funded Healthcare Benefits

Luminare Health

Manage and grow Luminare Health’s self-funded healthcare benefits accounts through client partnerships, renewals, presentations, and service delivery.

Ашу
Protiviti

Senior Manager, Agentic AI Platform (AgentCore)

Protiviti

Lead platform architecture across Amazon Bedrock AgentCore, Databricks, AWS CDK, and MCP. Build secure agentic AI solutions for Protiviti consulting clients.

Ашу
Comping

Machine Learning Engineer (Hybrid, Croatia)

Comping

Build and deploy predictive and time-series models for Comping’s digital solutions. Monitor production performance and model drift, retrain models, and work with data engineers on data preparation.

Ашу
Protiviti

Senior Manager, Agentic AI Platform (AgentCore)

Protiviti

Lead Protiviti’s consulting work to build secure enterprise AI agent platforms using AWS Bedrock, AgentCore, MCP, and Databricks. Direct architecture, implementation, teams, and client delivery.

Ашу
Protiviti

Protiviti Senior Manager, AWS AI/ML Engineer

Protiviti

Lead AWS AI and machine learning architecture and delivery for Protiviti’s technology consulting clients. Oversee complex engagements, mentor engineers, and advise executive stakeholders.

Ашу
Caraffi

Recruitment Coordinator

Caraffi

Coordinate candidate onboarding for recruitment clients, overseeing documentation, readiness, support, tracking, and reporting. This is a hybrid contract role based in Luton.

Ашу
Eon

Senior Accountant (Colorado, Remote)

Eon

Support Eon’s healthcare accounting operations across accounts payable, payroll, reconciliations, and monthly close. Help maintain financial controls and audit readiness while supporting treasury accounting.

Ашу