Third Federal
Third Federal
1 001 – 5 000 Қызметкерлер
Банк ісіҚаржы
Third Federal — тұрғын үй иеленуге бағытталған банктік және ипотекалық өнімдер арқылы тұтынушыларға қызмет көрсететін, FDIC сақтандырған жинақ және несие ұйымы. Оның ұсыныстарына үй сатып алуға және қайта қаржыландыруға арналған ипотекалық несиелер, тұрғын үй кепілімен берілетін қарыздар мен HELOC желілері, жинақ шоттары, депозиттік сертификаттар, сондай-ақ онлайн және мобильді банкинг кіреді. Компания 1938 жылдан бастау алатын тарихына сүйене отырып, қоғамды дамытуға қосқан үлесін қаржылық тұрақтылыққа бағытталған ұзақ мерзімді тәсілмен ұштастырады.

CMDB Administrator II - Third Federal (Hybrid, Ohio)

Third Federal is hiring a CMDB Administrator II to manage HaloITSM configuration data and governance. The role focuses on service mapping, asset relationships, automation, and ITSM data quality in a hybrid Ohio setting.

Сипаттама

  • Administer, maintain, and continually improve the HaloITSM Configuration Management Database (CMDB)
  • Establish and maintain CMDB governance standards covering CI classification, naming, relationship models, lifecycle processes, and data quality controls
  • Create and manage configuration items, CI relationships, service dependencies, and service maps in HaloITSM
  • Lead Discovery and Service Mapping initiatives to increase visibility into infrastructure and service dependencies
  • Investigate, reconcile, and correct CMDB discrepancies, duplicate records, ownership gaps, and configuration drift
  • Conduct recurring audits, normalization work, and data quality assessments
  • Build and maintain dashboards, reports, and analytics covering asset relationships, service dependencies, lifecycle status, and operational health
  • Work with infrastructure, networking, security, application, endpoint, and service desk teams
  • Support Change Management by validating CI relationships, service impacts, and dependency mappings
  • Provide backup HaloITSM administration, including platform configuration, workflows, forms, automation, notifications, service catalogs, permissions, and operational continuity
  • Support HaloITSM integrations, platform upgrades, automation efforts, API data flows, testing, troubleshooting, and vendor coordination
  • Support asset lifecycle processes, inventory validation, reconciliation, and consistency between configuration and asset data across enterprise and endpoint management systems
  • Work with IS teams to strengthen data quality, automation, service management processes, and platform performance

Талаптар

  • At least 3 years of experience in Configuration Management, Asset Management, IT Service Management, Systems Administration, or a related IT field
  • Experience administering CMDB, asset management, or ITSM platforms; HaloITSM or a comparable enterprise solution is preferred
  • Solid knowledge of ITIL practices, including Configuration, Change, Asset, and Incident Management and Request Fulfillment
  • Experience managing configuration items, CI relationships, service dependencies, lifecycle processes, data reconciliation, and CMDB governance
  • Experience supporting ITSM workflows, platform administration, reporting, process improvement, and operational activities
  • Working knowledge of PowerShell, automation, scripting, APIs, or related technologies
  • Familiarity with Microsoft Windows, Active Directory, Entra ID, Intune, and SCCM
  • Strong analytical, troubleshooting, communication, documentation, and cross-functional collaboration abilities
  • ITIL Foundation certification or equivalent is preferred
  • Experience establishing or advancing CMDB governance frameworks, data quality standards, service mapping, or dependency models
  • Experience supporting HaloITSM administration, integrations, automation, or platform configuration
  • Experience with Discovery and Service Mapping technologies
  • Knowledge of enterprise asset lifecycle management, endpoint management, compliance reporting, vulnerability management, and asset discovery

Артықшылықтар

  • Competitive compensation packages
  • Medical, dental, vision, and additional coverage
  • 401(k) matching
  • 11 bank holidays plus vacation and sick time
  • Stock ownership allocation
  • Culture centered on strong values
  • Support for work-life balance
  • Professional growth opportunities
  • Mortgage discount program
  • Education reimbursement program
  • Professional development support
  • Health and wellness resources

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