Auberge Collection
Auberge Collection
1,001 – 5,000 Employees
Food & BeverageHospitalityTravel
Auberge Collection is a luxury hospitality company spanning hotels, resorts, residences and guest experiences across destinations in the United States, Europe, Mexico, Central America and the Caribbean. Its portfolio combines high-end accommodations with restaurants and wine programs, wellness retreats, weddings, private residences, gift cards and locally curated activities. The company operates across the travel, hospitality, and food and beverage sectors, with a focus on distinctive, experience-led stays and residential hospitality.

Spa Coordinator - Santa Fe, Onsite

Coordinate spa, fitness, and retail services at Bishop’s Lodge in Santa Fe. Manage treatment scheduling, guest assistance, reservations, billing, and facility presentation.

Description

  • Create a welcoming environment across the spa, fitness, and retail areas
  • Schedule guest spa treatments
  • Welcome guests before and after their treatments
  • Sell merchandise and assist with retail operations
  • Inspect fitness areas regularly
  • Keep the spa, fitness center, and shared spaces exceptionally clean
  • Manage spa reservations and billing processes
  • Support guests with product guidance, displays, suggestive selling, and merchandising
  • Resolve guest concerns promptly while maintaining satisfaction
  • Share important updates with management and relevant departments
  • Attend assigned programs, meetings, and training sessions

Requirements

  • Customer service experience in hospitality, spa and wellness, or retail settings
  • Luxury hospitality or related customer service experience is preferred
  • Comfort working in a fast-paced environment as part of an outgoing team
  • Strong communication abilities and a professional communication style
  • A combination of education and relevant work experience
  • Sound judgment with discretion and diplomatic decision-making
  • Knowledge of spa treatments and related services
  • Ability to recommend treatments and use suggestive selling techniques
  • Availability to work full time

Benefits

  • Remote work is available to employees
  • Specific employee discounts or benefits are not provided
  • Equal opportunity employment and nondiscrimination protections

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