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CareTalk Health
CareTalk Health
51 – 200 Employees
B2BHealthcare
CareTalk Health is a healthcare and B2B services company that helps healthcare organizations deliver care remotely. As a Clinical Process Outsourcing (CPO) company and virtual national medical practice, it provides telehealth-focused clinical services alongside administrative support for healthcare operations across the United States. Its work includes serving Medicare and Medicaid populations and supporting services that may be eligible for Medicare billing when applicable. CareTalk Health operates as a virtual provider partner for organizations seeking to extend remote care delivery and manage related revenue-cycle processes.
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Remote Registered Nurse, Care Management

Registered Nurse role focused on virtual care management for medically complex patients, individualized care plans, and Annual Wellness Visit preparation. CareTalk Health provides telehealth and clinical process outsourcing services.

USUnited States
$40 / hour
RemoteFull-timeMiddleSeniorEnglish RequiredNurse
LinuxMacOS

Description

  • Prepare comprehensive Annual Wellness Visit charts to support provider efficiency and CMS compliance
  • Review patient histories, medications, preventive care, immunizations, and cognitive, functional, and depression assessments during virtual Zoom visits
  • Identify overdue screenings, risk factors, and care gaps before patient visits
  • Deliver patient summaries and significant findings to providers
  • Collect missing or clarified patient information
  • Maintain documentation that complies with Medicare, CMS, and organizational standards
  • Provide telephone- and portal-based care management for medically complex patients with chronic, behavioral health, and socioeconomic comorbidities
  • Complete nursing assessments addressing physical, functional, psychological, social, environmental, and learning needs
  • Create, implement, and monitor individualized CCM, RPM, RTM, and APCM care plans
  • Create APCM care plans and complete their annual updates
  • Apply motivational interviewing techniques when engaging patients and caregivers
  • Track progress, reassess goals, address barriers, and modify care plans as needed
  • Share patient status and care plan updates with providers and interdisciplinary teams
  • Deliver patient education, coaching, and culturally appropriate support
  • Advocate for patients, support problem-solving, and escalate concerns when appropriate
  • Identify and resolve preventive, laboratory, medication, and follow-up care gaps
  • Coordinate orders, referrals, follow-up activities, and services across providers and care settings
  • Evaluate service delivery for appropriateness, continuity, and quality
  • Keep patient records accurate, timely, and confidential
  • Work with CT360, RXNT, Zoom, EHR systems, and telehealth platforms
  • Contribute to clinical quality, patient engagement, and satisfaction outcomes
  • Follow HIPAA, CMS, and organizational compliance requirements
  • Take part in professional development and continuing training
  • Exercise independent judgment, prioritize tasks, manage multiple responsibilities, and complete other assigned duties

Requirements

  • Hold an active, unrestricted Registered Nurse license in a compact state
  • Be able and willing to obtain additional state licenses after hiring
  • Have at least three years of clinical nursing experience, including bedside, primary care, medical-surgical, or home health work
  • Have experience delivering care through telehealth or virtual settings
  • Have prior remote work experience
  • Have experience with CCM, RPM, telehealth or virtual care coordination, primary care, or care management
  • Demonstrate proficiency with EHR systems and telehealth platforms
  • Possess strong clinical assessment and care coordination abilities
  • Demonstrate excellent verbal and written communication
  • Show strong organization, attention to detail, and time management
  • Work independently in a remote setting
  • Commit to patient-centered and culturally competent care
  • Maintain a dedicated, private workspace at home
  • Perform all work physically within the United States; international work is not permitted during scheduled hours
  • Use a Windows or Apple macOS computer; Chromebooks, Linux machines, and smartphones are not permitted
  • Use at least Windows 10 or macOS 14 Sonoma
  • Have an Intel Core i5 or AMD-equivalent Windows processor, or Apple Silicon on Mac
  • Have 16 GB of RAM
  • Use wired headphones without an integrated microphone
  • Have internet service with at least 100 Mbps download and 50 Mbps upload speeds
  • Connect the computer directly to the router with an Ethernet cable
  • Use Google Chrome with Amazon Workspaces
  • Have a webcam for video calls
  • Preferred qualifications include Medicare Annual Wellness Visit experience, CMS documentation and preventive care knowledge, case management or gerontological nursing certification, and experience with multiple virtual care programs and platforms

Benefits

  • Company-paid opportunity to obtain additional state licenses after hiring
  • Professional development and continuing training
  • Additional state licenses funded by the company
  • Remote work from a home office
  • Equal opportunity and inclusive workplace

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