The RealReal
The RealReal
The RealReal is an online luxury consignment marketplace specializing in authenticated pre-owned designer goods. Its operations combine expert human appraisal with proprietary technology and dedicated authentication centers, alongside the logistics required for receiving, photographing, storing, and fulfilling inventory. The company’s work spans luxury resale, fashion, retail, and marketplace operations, with career opportunities across product and technology, sales, and corporate teams. Its business also reflects a focus on sustainability and more inclusive retail experiences.

Remote Inside Sales Account Executive - East

Drive new consignor acquisition for The RealReal’s authenticated luxury resale marketplace through high-volume outreach, relationship building, and lead conversion. Manage contracts, pricing expectations, customer interactions, and pipeline activity in a remote sales role.

Description

  • Identify and develop new opportunities within the assigned territory
  • Nurture and convert leads generated by marketing campaigns
  • Use existing consignor relationships to generate referrals for prospective consignors
  • Complete 50–100 daily outreach contacts by phone and text
  • Deliver a consistently excellent customer experience
  • Review and explain consignor contracts
  • Establish pricing expectations through strong knowledge of luxury goods
  • Keep CRM records accurate and maintain clear pipeline visibility
  • Address objections with confidence and move qualified leads toward conversion

Requirements

  • Build rapport quickly with prospective clients and convert opportunities into sales
  • Use G-Suite, email, Salesforce, and CRM platforms effectively
  • Commit to a full-time schedule of 40 hours per week
  • Demonstrate self-direction and a strong focus on results
  • Communicate clearly and professionally in writing and conversation
  • Maintain exceptional organization and attention to detail
  • Apply a solutions-oriented approach and growth mindset
  • Adapt readily to changing circumstances and priorities
  • Present a professional appearance and demeanor
  • Be available to work Tuesday through Saturday
  • Previous experience selling luxury goods or services is preferred
  • Knowledge of general fashion trends and developments in the luxury market is preferred

Benefits

  • Base salary with uncapped commission opportunities
  • Annual Elite Club trip for top-performing employees
  • Monthly sales contests offering cash, prizes, and site credit
  • Employee Stock Purchase Plan
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Paid parental leave
  • Nine paid company holidays
  • 18 paid time-off days accruing from the first day of employment
  • Potential eligibility for bonuses and other incentive compensation

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