IT Talent Acquisition Specialist
Artemys
Recruit IT infrastructure professionals for Artemys, a digital transformation company. Lead sourcing and hiring while contributing to employer branding initiatives.
Open
Beth Israel Lahey Health is a healthcare system serving communities across Massachusetts and New Hampshire through hospitals, specialized care centers, and a broad network of clinical services. Its care portfolio includes emergency, primary, urgent, orthopedic, behavioral health, pharmacy, and home care services, supporting patients across different stages and needs.
With 39,000 team members, Beth Israel Lahey Health combines patient care with medical research and education. Its healthcare and healthcare insurance operations reflect a focus on improving community health while delivering coordinated, personalized care.
Practice Operations Manager, Quincy Urgent Care
Manage operations for Beth Israel Deaconess’s Quincy urgent care and specialty clinics. Oversee staff, workflows, budgets, compliance, patient access, and performance metrics.
United States
Massachusetts$100,000 – $130,000 / year
On-siteFull-timeJuniorNo degree requiredEnglish RequiredOperationsDescription
- Manage operations for the Quincy Care Center’s Advanced Urgent Care and Medical/Surgical Specialties Clinic
- Direct daily operations, management, and program development across urgent care and medical specialties
- Oversee facility operations, resource allocation, system integration, quality, and efficiency
- Execute approved business plans and monitor their expected results
- Support interviewing, hiring, onboarding, and employee record maintenance
- Supervise program and non-clinical employees and create staffing schedules
- Design daily workflows that balance patient outcomes, provider needs, visit volume, and departmental coordination
- Lead projects and operational initiatives to meet budget objectives
- Oversee reception, check-in, scheduling, referrals, co-pay collection, billing, and revenue cycle functions
- Support onboarding and marketing efforts for new providers
- Manage performance and conduct concerns and assist with employee improvement plans
- Promote effective communication among employees, patients, the public, and network affiliates
- Organize multidisciplinary meetings, including agendas and minutes
- Travel periodically for outreach, marketing, and affiliated off-site clinics
- Coordinate programs with Radiology, Laboratory, Inpatient Nursing, Surgical Services, Rehab, Patient Accounts, Information Technology, and Medical Records
- Partner with directors and medical leaders on physician alignment, workflow enhancement, marketing, and strategic outreach
- Maintain regulatory compliance and implement updated regulations and requirements
- Serve on hospital-wide committees
- Prepare and manage program budgets while tracking urgent care volume, referral sources, and dashboard measures
- Work with Public Relations to promote initiatives supporting Quincy Care Center volume projections
Requirements
- A related bachelor’s degree is preferred, or equivalent healthcare experience
- A master’s degree in healthcare is preferred
- One to two years of practice management experience in a medical office or ambulatory setting
- One to two years of supervisory experience
- Current CPR certification
- Working proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint
- Familiarity with healthcare scheduling and billing systems
- Service-excellence skills, including active listening and problem resolution
- Ability to stay composed in emotionally demanding or stressful situations
- Strong organizational skills and attention to detail
- Ability to manage competing priorities and work independently
- Professional written and verbal communication skills
- Proactive, adaptable, and flexible when working with diverse individuals
- Understanding of and adherence to universal infection-control precautions
- Ability to follow safety laws, regulations, and hospital policies and procedures
Benefits
- Influenza vaccination is required as a condition of employment
- Professional development opportunities include seminars and workshops
- Professional affiliations are encouraged to support awareness of developments in the field
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