Softcard (acquired by Google)
Softcard (acquired by Google)
201 – 500 Employees
eCommerceFinanceFintech
Softcard was a fintech and mobile commerce platform created by AT&T Mobility, T-Mobile USA, and Verizon Wireless. Its NFC-enabled mobile wallet helped consumers make contactless payments, shop from their phones, and access loyalty features in one place. Focused on mobile payments, digital wallets, and rewards, Softcard developed technology designed to make everyday transactions faster and more personalized before its acquisition by Google.

Onsite Automotive Parts Service Writer in Grass Valley, CA

Support retail and wholesale customers with automotive parts solutions at a NAPA Store Pro location. Manage customer service, inventory, order preparation, delivery coordination, and store operations.

Description

  • Act as the main contact for customers visiting the retail store
  • Recommend accurate automotive parts solutions for retail and wholesale buyers
  • Create a helpful, engaging experience for every customer
  • Apply product knowledge to answer questions and assist colleagues
  • Use point-of-sale, inventory, catalog, communications, and delivery-management systems
  • Schedule and dispatch deliveries while preparing orders for customers and drivers
  • Handle transactions, customer inquiries, workflow coordination, logistics, and fulfillment
  • Develop customer relationships that encourage loyalty and repeat business
  • Keep the store clean, orderly, and well maintained
  • Receive shipments, replenish shelves, complete cycle counts, and update inventory records
  • Assist with merchandising, daily store operations, team needs, and process improvements
  • Report to the Store Manager or Assistant Store Manager while collaborating with Counter Sales, Inventory and Operations staff, and wholesale customers

Requirements

  • High school diploma or GED
  • Valid driver’s license
  • Strong verbal, written, and interpersonal communication skills
  • Customer-centered approach with effective listening and problem-solving abilities
  • Willingness to learn automotive parts and related technology systems
  • Automotive, retail, or parts-industry experience preferred
  • Practical vehicle repair or maintenance experience preferred
  • Inventory or catalog-system experience preferred
  • Experience in automotive, diesel, heavy equipment, agricultural, marine, or dealership settings preferred
  • ASE certification is not required
  • Ability to lift and move automotive parts and materials of moderate weight
  • Ability to stand for extended periods and move around the store frequently

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan with company matching
  • Vacation, personal, holiday, sick, and parental leave
  • Employee stock purchase plan
  • Tuition reimbursement
  • Professional development opportunities
  • Wellness programs

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