YEVO
YEVO
YEVO is a French IT engineering and consulting company founded in 2024. Its consultants support corporate clients through long-term hybrid assignments across France, working across infrastructure and production engineering, network and application support, cybersecurity, observability, and DevOps and Node.js development. YEVO’s technical expertise includes Cisco ISE, Fortinet, and Splunk, while its consultant model includes weekly manager support and a focus on ongoing career development.

IT Support Technician - Toulouse (Hybrid)

IT Support Technician at YEVO, an engineering and IT solutions consultancy in Toulouse. Resolve system, network, and hardware incidents for users.

Description

  • Investigate and resolve technical and system-related incidents reported by users
  • Manage each incident from initial diagnosis through final resolution
  • Troubleshoot information systems, network, and hardware issues
  • Act as the primary point of contact for users throughout the support process
  • Escalate complex issues to support engineers when required

Requirements

  • Two-year post-secondary degree in information technology
  • Prior experience in technical support
  • Excellent adaptability and interpersonal communication skills
  • Strong commitment to customer satisfaction
  • Proficiency with Windows Server and Windows 7
  • Knowledge of Active Directory, DNS, and DHCP
  • Knowledge of physical network components, LAN, and switching

Benefits

  • Swile meal voucher card valued at €10 per working day, with 60% covered by YEVO
  • 9 to 12 additional days off through RTT
  • Full coverage of public transportation passes or a contribution toward transportation costs
  • Works Council (CSE) benefits
  • Supplementary health insurance plan
  • Disability and life insurance fully funded by the employer
  • Training and support for professional development

Related Jobs

DomainTools

Growth Marketing Manager

DomainTools
51 – 200 Employees
ConsultingHealthcareLogistics

Lead DomainTools’ growth marketing across the funnel, using experiments, paid acquisition, conversion optimization, SEO, and AI-assisted workflows. Partner with Product, Sales, and Revenue Operations to improve conversion, acquisition efficiency, and pipeline.

Open