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Papaya Global
Papaya Global
501 – 1,000 Employees
ConsultingFintechLogistics
Papaya Global is a PayTech company building technology for cross-border payroll, payments, and workforce management. Its platform helps businesses coordinate payroll and payment operations across more than 160 countries, with services covering contractor payments, employer of record solutions, and real-time payment processing. The company also supports API integrations, workforce data analysis, fraud prevention, and data security, giving global organizations tools to manage international workforce payments with greater accuracy, visibility, and regulatory control.
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Global Payroll Expert – London Hybrid

Manage multi-country payroll delivery for Papaya Global, coordinating providers, validating data, and supporting client onboarding. Improve payroll processes while handling customer and employee queries across international markets.

GBUnited KingdomHybridFull-timeMiddleSeniorEnglish RequiredPayroll

Description

  • Coordinate daily payroll delivery across multiple countries through local providers
  • Maintain accurate, timely information flows that meet country-specific payroll requirements
  • Deliver a strong experience for customers and employees throughout onboarding and offboarding
  • Resolve employee and customer payroll questions across multiple countries with support from local processing partners
  • Produce accurate payroll data reports for internal and external stakeholders
  • Support expansion into new countries by establishing processes with local payroll providers
  • Keep managers, teammates, and stakeholders informed about task and project progress and opportunities to standardize payroll processes
  • Identify payroll process improvements, recommend solutions, and implement approved proposals
  • Support client onboarding and provide payroll expertise to the implementation team when answering client questions

Requirements

  • At least three years of experience in payroll operations or customer service operations
  • At least two years of payroll processing experience across one or more geographies
  • Strong attention to detail
  • Positive, proactive approach to work
  • Advanced proficiency with Microsoft Office
  • Strong customer service skills
  • Experience working with outsourced payroll providers
  • Ability to perform effectively under pressure and meet tight deadlines

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