Gartner
Gartner
Gartner is a global research and advisory firm that helps enterprise leaders make informed decisions on mission-critical priorities. Its work combines expert analysis, consulting, executive guidance, research, and digital market services across areas such as technology, finance, human resources, legal, marketing, sales, and product strategy. Gartner also organizes more than 40 conferences and advises organizations on improving technology investments. Teams work within a hybrid model designed to support collaboration across a diverse, international workforce, with career opportunities spanning client services, consulting, research, advisory, technology, and corporate functions.

Gartner Client Success Associate (Hybrid)

Help Gartner clients realize value from their business and technology research subscriptions. Support onboarding, engagement, account management, and access to expert resources aligned with client priorities.

Description

  • Help Gartner clients achieve value that exceeds their investment
  • Uncover and communicate clients’ business priorities and challenges
  • Recommend ways to help clients make informed business decisions
  • Onboard clients and demonstrate the value of Gartner services
  • Increase engagement with products used by large client teams
  • Work with stakeholders from senior executives to junior professionals across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales
  • Present Gartner services and capabilities to prospective and new clients
  • Manage accounts or connect clients with Gartner’s expert community
  • Match Gartner resources to client priorities and strengthen membership return on investment
  • Work with internal stakeholders to support service delivery and business outcomes
  • Share proven practices and develop creative solutions to address obstacles
  • Use insights and performance metrics to improve client engagement, satisfaction, retention, and growth

Requirements

  • A bachelor’s degree is preferred
  • At least six months of relevant professional or internship experience
  • A demonstrated record of success driven by a commitment to creating positive client experiences
  • Strong communication, collaboration, prioritization, critical-thinking, and influencing abilities

Benefits

  • Competitive compensation
  • Generous paid time off
  • Charitable donation matching
  • Medical, dental, and vision coverage
  • Parental leave
  • Employee Assistance Program
  • 401(k) matching of up to $7,200 annually
  • Collaborative, team-focused culture that values diversity
  • Professional development and opportunities for continued growth
  • Discounted access to company stock
  • Hybrid work with virtual flexibility
  • Annual bonus tied to company and individual performance, or an uncapped, role-based sales incentive plan
  • Market-leading benefits programs

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