Cloudinary
Cloudinary
Cloudinary provides a cloud-based media platform for businesses and developers to manage, transform, and deliver images and video at scale. Its products combine digital asset management, programmable media APIs, low-code workflow automation, and generative AI to support content operations, streamline production, and optimize digital experiences. Cloudinary serves organizations across sectors such as media and entertainment, retail, and e-commerce, with integrations designed to fit a wide range of technology stacks. The company’s platform is used by more than 2 million developers and 10,000 enterprises.

French and English Customer Advisor (Hybrid, France)

Serve CHANEL customers in French and English through BlueLink, Air France KLM’s customer-relations subsidiary. Build customer-service and communication skills while supporting an international clientele in a multicultural setting.

Description

  • Support customers from around the world
  • Deliver customer-relations assistance to CHANEL customers across French- and UK-focused markets
  • Apply and strengthen communication skills during customer interactions
  • Use foreign-language abilities in a multicultural service environment
  • Help provide practical, customer-focused support
  • Collaborate with colleagues in an inclusive, multicultural workplace

Requirements

  • Level 3 upper-secondary education, such as a Higher School Certificate or diploma
  • Experience in customer relations or an interest in customer-service work
  • Strong communication abilities
  • French and English language skills suited to customer service for French and UK markets

Benefits

  • Opportunities for professional and personal growth
  • Multicultural workplace with contact with customers worldwide
  • Scope to strengthen communication skills
  • Regular opportunities to use foreign-language skills
  • Commitment to equal opportunity and inclusion
  • Workplace culture that supports diversity

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