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Akamai Technologies develops cloud-based services that help organizations protect, deliver, and optimize their digital experiences. Its work spans cybersecurity capabilities such as API security and DDoS protection, alongside cloud computing and content delivery technologies designed to improve the reliability and performance of web applications. The company’s distributed infrastructure supports businesses managing secure, high-performing online services at global scale.
Engagement Manager II, Government Cloud Programs
Guide cloud strategies for government organizations in the United States and Canada using Akamai’s distributed cloud, security, and content delivery platform. Manage customer programs from presales through service delivery.
Description
- Build key relationships, maintain a project pipeline, and meet customer targets.
- Work with presales teams to explain Akamai services and recommend suitable solutions.
- Support customer satisfaction, retention, and growth in line with customer needs and business requirements.
- Coordinate communication between customers and cross-functional teams.
- Lead program management and advise customers on maximizing value.
- Manage engagements from presales through service delivery.
- Guide customers’ cloud strategies from concept to implementation.
- Achieve business outcomes through innovation, strong relationships, and business insight.
Requirements
- U.S. citizenship is required because of the client base.
- Must be eligible to obtain and retain a government clearance.
- Strong understanding of consulting processes.
- Experience successfully managing and delivering technical customer projects.
- Knowledge of network technologies, web performance, web security, methodologies, or architectures.
- Ability to build trusted relationships and support customer success.
- Ability to work independently and as part of a remote team.
- Technical aptitude and willingness to learn new technologies.
Benefits
- Annual bonus or other incentives.
- Equity awards.
- Employee Stock Purchase Plan (ESPP).
- Healthcare coverage.
- 401(k) savings plan.
- Company holidays.
- Paid time off for vacation.
- Sick leave.
- Parental leave.
- Employee assistance program.
- Mental wellness support.
- Financial wellness support.
- FlexBase work arrangements, with options to work from home, an office, or a combination of both.
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