The J.M. Smucker Co. is a consumer products company whose portfolio brings together food, coffee, snacks, spreads, frozen handhelds, and pet food and treats. Founded in 1897, the company develops and supports brands designed for everyday household and pet-care routines. Its work is shaped by an emphasis on product quality, innovation, responsible business practices, inclusion, and community impact, offering a broad range of opportunities across the teams that create, move, and support its consumer products.
Director of Integrated Business Planning, Coffee – The J.M. Smucker Co. (Hybrid)
Lead integrated business planning for The J.M. Smucker Co.’s Coffee business, coordinating demand, supply, inventory, and production across company-operated sites and co-manufacturers. Own S&OP, capacity planning, and cross-functional supply chain execution to improve service, profitability, and operational performance.
Description
- Create demand, supply, inventory, and production plans for the Coffee business across company-operated facilities and co-manufacturers
- Build integrated planning processes that improve customer service and profitability
- Establish and apply best practices in demand, supply, deployment, and inventory planning
- Oversee planning quality, cost, performance, and risk across short- and long-term horizons
- Direct centralized planning for bakeries and co-manufacturers
- Conduct long-range rough-cut capacity planning by pack form and category
- Manage MRP activities across all sites
- Deliver company targets for case fill, inventory turns, and product obsolescence
- Work with Sales and Marketing on annual and seasonal inventory plans aligned with budgets and product strategies
- Lead integrated planning for limited-time offers and business continuity plans across targeted supply chains
- Collaborate with corporate and plant operations teams to build capabilities and plans that meet service, cost, and inventory objectives
- Support supply optimization and expansion initiatives
- Collaborate with Sales, Marketing, Customer Service, and VMI analysts to forecast sales volumes for key customer accounts
- Join cross-functional monthly key customer calls and the S&OP process with Marketing, Finance, and Operations
- Protect operational integrity, maintain effective communication, and resolve issues promptly
- Work with IS to identify system improvements for demand, supply, deployment, and inventory planning
- Influence Sales, Marketing, and Operations partners to strengthen systems and processes
- Develop, coach, and mentor talent for a high-performing integrated planning organization
- Continue advancing technical capability across the organization
Requirements
- Bachelor’s degree
- At least 10 years of relevant experience
- Advanced integrated business planning experience, ideally within a multi-brand, multi-category, multi-channel environment
- Experience leading an S&OP process
- Experience developing master schedules for large, diverse SKU portfolios across multiple production sites
- Experience managing safety, cycle, and transit stock levels
- Strong analytical, organizational, decision-making, and presentation abilities
- Strong spreadsheet and database management skills
- Experience in forecasting and inventory management
- Experience managing people and building teams focused on continuous improvement
- Demonstrated integrity and strong personal and business ethics
- Ability to establish trust and respect among varied stakeholder groups
- Ability to manage direct and indirect staff in a consensus-driven, fast-paced, changing environment
- Operations, project management, and change management experience preferred
- Recognized as an internal subject-matter expert for Supply and Demand planning
- Strong interpersonal abilities
- Ability to take initiative, influence stakeholders, and build relationships across multiple functional leaders
- Strong business judgment and collaboration skills
- Ability to drive action and influence decisions at every organizational level
Benefits
- Hybrid work arrangement with onsite attendance required at least 9 days per month, primarily during core weeks
- Approximately 10% travel
- Support for employees’ physical, emotional, and financial well-being
- A strong community and culture grounded in the company’s Basic Beliefs