Hewlett Packard Enterprise
Hewlett Packard Enterprise
Hewlett Packard Enterprise develops enterprise technology for organizations running hybrid cloud and AI-driven operations. Its portfolio spans HPE ProLiant servers and HPE Cray high-performance computing, HPE Alletra storage, HPE Aruba networking, AI platforms and turnkey AI factories, and GreenLake as-a-service solutions. HPE also provides security capabilities such as Zero Trust and SASE, alongside professional, advisory, and support services that help large organizations modernize infrastructure, manage data-center environments, and deploy AI at scale.

Aruba Courseware Developer (Remote, Mexico)

Develop customer-focused courseware and technical content for HPE Aruba Networking products. Turn complex cloud, automation, and networking technologies into practical learning materials.

Description

  • Create, develop, deliver, and maintain customer-facing content
  • Develop concepts and tasks for networking features, in-product guidance, installation instructions, illustrations, video scripts, course modules, and related deliverables
  • Partner with stakeholders and subject matter experts to define requirements and understand customer needs
  • Review specifications and product descriptions to recommend effective learning approaches
  • Build understanding of the customer experience through hands-on use of networking products
  • Apply established style and workflow standards to ensure consistent, complete content
  • Lead technical documentation initiatives as needed
  • Convert complex cloud services, automation, and network management technologies into clear, usable customer content

Requirements

  • Proven ability to create accurate, high-quality, user-friendly technical content, ideally for advanced software products
  • At least five years of experience producing technical content
  • Bachelor’s degree in Technical Writing, English, Computer Science, or a related field; networking certification or equivalent experience may also qualify
  • Working knowledge of cloud computing, automation, networking, data centers, security, or other advanced software technologies
  • Ability to independently and collaboratively research complex technical topics
  • Experience with XML authoring, content management systems, and courseware development tools
  • Strong problem-solving ability and comfort progressing with incomplete information
  • Excellent written, verbal, and collaborative communication skills
  • Ability to use AI tools to scale content production while maintaining high-quality results
  • Hands-on knowledge of routing, switching, security, network automation, virtual machines, containers, and cloud services
  • Understanding of DITA/XML authoring practices and content management concepts
  • Working familiarity with Markdown and Microsoft PowerPoint
  • Familiarity with Agile methods and JIRA
  • Familiarity with HPE Aruba Networking and/or HPE Juniper Networking products and technologies
  • Industry networking certifications are preferred
  • Must be authorized to work in the applicable location

Benefits

  • Comprehensive support for physical, financial, and emotional wellbeing
  • Programs for personal and professional development
  • Opportunities for career advancement
  • Flexible arrangements for work and personal needs
  • Inclusive work environment
  • Remote or teleworker work arrangement

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