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Jones Lang LaSalle Americas, Inc.
Jones Lang LaSalle Americas, Inc.
B2BConsultingReal Estate
Jones Lang LaSalle Americas, Inc. provides commercial real estate services to corporations and investors worldwide. Its work spans real estate strategy and operations, with a focus on helping clients manage costs, improve workplace and portfolio productivity, and advance sustainability goals. The company operates at the intersection of real estate, business consulting, and B2B services.
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AI Transformation Adoption Lead

Lead AI adoption and change management for JLL’s global real estate services business. Scale AI tool pilots into measurable production use across account teams.

USUnited StatesILIllinoisTXTexas
$130,000 – $180,000 / year
RemoteFull-timeMiddleSeniorEnglish RequiredArtificial Intelligence

Description

  • Own adoption and change management for assigned control accounts throughout each agent and tool release cycle
  • Deliver hands-on training, enablement sessions, and workshops for teams adopting AI agents and tools
  • Create account scripts, monitor their adoption, and assess agent impact
  • Develop tailored change materials, communications, process documentation, and quick-reference guides
  • Surface account-level adoption barriers and escalate practical recommendations
  • Help move initiatives from pilot or control-group testing into broader production deployment
  • Gather usability and adoption feedback through surveys, interviews, and observation
  • Translate feedback into actionable insights for product, implementation, and vertical leadership teams
  • Monitor and report utilization, adoption rates, and user sentiment
  • Suggest enhancements to training materials, rollout methods, and tool configurations
  • Establish working relationships with account leaders, key users, and cross-functional partners
  • Share release schedules, feature updates, and adoption milestones
  • Lead recurring touchpoints with account teams
  • Partner with vertical leadership, product groups, and enablement functions
  • Keep adoption dashboards and tracking systems current
  • Manage handoff and knowledge transfer as accounts reach full deployment
  • Work with Technology Advisory operations teams
  • Contribute to repeatable adoption playbooks and rollout best practices

Requirements

  • 5–7 years of experience in change management, technology adoption, or digital transformation
  • Experience operationalizing technology by moving tools, platforms, or processes from pilot to scaled production use
  • Excellent communication and facilitation abilities
  • Background creating and delivering training or enablement for technical tools or process changes
  • Ability to gather, interpret, and apply user feedback to support continuous improvement
  • Experience monitoring adoption metrics, usage data, and user sentiment
  • Comfort working in a fast-changing environment
  • Strong organization skills with the ability to manage multiple accounts and workstreams
  • Bachelor’s degree in business, communications, information technology, organizational development, or a related discipline
  • Authorization to work in the United States without sponsorship

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive medical, dental, and vision coverage
  • Paid parental leave at 100% of salary
  • Paid time off and company holidays
  • Early access to earned wages through Daily Pay
  • Supportive culture with benefits focused on mental, physical, and emotional health

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