MDS Group is a multinational insurance broker and risk-management advisory firm serving businesses and individuals across Brazil, Portugal, Angola, Mozambique, Chile and Spain. With more than 35 years of experience, the company provides corporate and personal insurance, reinsurance, claims support and specialized risk consulting. Its digital platforms, Proximity and Health Link, support insurance and employee health management. MDS Group is part of the Ardonagh Group and combines brokerage expertise with tailored coverage and strategic risk guidance.
Administrative Assistant, Occupational Health Account Management – MDS Group (Hybrid, Rio de Janeiro)
Provide administrative support for medical exam scheduling, occupational health records, and client account coordination. Join MDS Brasil, an insurance brokerage, benefits, and risk consultancy.
Description
- Arrange pre-employment, periodic, return-to-work, occupational risk change, and termination medical examinations
- Gather and validate employees’ personal and occupational details for accredited clinics while meeting statutory deadlines
- Monitor periodic examination renewals and legally mandated program deadlines through spreadsheets, the SOC system, and alerts
- Maintain client records in SOC by importing, reviewing, and consolidating spreadsheet data
- Coordinate with accredited providers to arrange examinations, confirm appointments, receive digital medical records, and distribute Occupational Health Certificates (ASOs)
- Assist with planning and coordinating client technical visits
- Track medical certificates and leave records, entering documentation into the system and coordinating with the occupational physician
- Help prepare recurring client meetings, including agendas, reports, and presentation materials
- Coordinate with internal teams to address unresolved matters raised by client companies
- Carry out other department-related duties in line with training and management direction
Requirements
- High school completion
- Administrative experience, ideally in occupational health operations
- Working knowledge of Microsoft Office, particularly Excel
- Clear, courteous written and spoken communication for internal and external customer service
- Strong organization, accountability, and attention to detail
- Familiarity with occupational health management platforms such as SOC is desirable
Benefits
- Medical and dental coverage
- Life insurance
- Meal allowance
- Transportation allowance
- Profit-sharing bonus (PLR)
- Wellhub membership
- Wellz support
- Extended maternity and paternity leave
- Apoio Pass assistance for employees and dependents
- Paid day off
- Discounts on personal insurance products, including auto, life, home, travel, and other policies