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Twoconnect
Twoconnect
201 – 500 Employees
HealthcareLegalLogistics
Twoconnect is an outsourcing and offshore staffing provider serving businesses in Australia and New Zealand. The company helps organizations build and manage dedicated remote teams through services covering talent sourcing, HR consulting, onboarding, and performance management. Its work spans sectors including healthcare, legal, logistics, accounting, IT, and retail, with an emphasis on scalable staffing arrangements and ongoing team support.
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Accounts Receivable and Collections Specialist - Remote Philippines

Manage invoicing, reconciliations, payment processing, and collections for Twoconnect in a remote Philippines-based role. Support cash flow, reporting, and accurate customer accounts while connecting Filipino professionals with global companies.

PHPhilippinesRemoteFull-timeJuniorMiddleEnglish RequiredAccounts Receivable
ERP

Description

  • Oversee accounts receivable activities, including invoicing, credit notes, receipts, and payment allocation
  • Respond to customer questions about billing and account charges
  • Process customer payments using multiple currencies and payment methods
  • Manage collections, send payment reminders, and follow up on overdue balances
  • Review customer accounts for past-due payments and carry out proactive collections calls and emails
  • Prepare monthly customer statements and reconcile account balances
  • Work with Customer Success and Sales to resolve billing problems and account discrepancies
  • Contribute to cash flow forecasting and credit control processes
  • Support month-end reporting, ageing analysis, accrued revenue journals, and audit requests
  • Apply company policies, internal controls, and applicable accounting standards
  • Recommend accounts receivable process improvements and assist with automation initiatives

Requirements

  • Bachelor’s degree in accounting, finance, or a related discipline
  • Two to three years of experience in accounts receivable, finance administration, or comparable finance support work
  • Practical experience with invoicing, collections, receipting, payment allocation, and reconciliations
  • Solid knowledge of accounts receivable procedures and revenue recognition principles
  • Experience with ERP or accounting platforms such as NetSuite, Microsoft Dynamics 365, Xero, MYOB, or comparable systems
  • Advanced Excel capability and proficiency with Microsoft Office or Google Workspace
  • Strong communication, negotiation, and stakeholder coordination skills
  • Demonstrated experience conducting collections calls and customer follow-ups
  • Excellent accuracy and organisation, with the ability to manage competing priorities
  • Proactive, solutions-oriented approach to billing and account problems
  • Experience in a SaaS, technology, or rapidly growing business is advantageous
  • Availability to work the designated AEST/AEDT schedule

Benefits

  • Work-from-home arrangement
  • Monday-to-Friday schedule with weekends off
  • HMO coverage for two dependents plus medical reimbursements
  • Government-mandated benefits
  • Exposure to leading companies in Australia and other markets
  • Career development training programmes
  • Company outings, team activities, and wellness sessions
  • Supportive and inclusive workplace culture
  • Dedicated managers committed to employee growth and success
  • Competitive compensation and benefits
  • Additional entitlements
  • Structured career development programmes
  • People-first culture focused on stability, growth, and genuine care
  • Equal-opportunity and inclusive workplace

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