Sibill
Sibill
51 – 200 Employees
B2BFintechSaaS
Sibill is an Italian SaaS and fintech company building financial management tools for small and medium-sized businesses. Its platform brings electronic invoicing, cash-flow visibility, payments, reconciliation, business bank accounts, and corporate debit cards into one workspace. By connecting with Italian banks through PSD2 and supporting accounting workflows and APIs, Sibill helps SMEs reduce manual finance administration and manage day-to-day operations more efficiently.

Accounting Consultant – Milan Hybrid

Join Sibill as an accounting consultant supporting accounting firms that use its financial platform for invoicing, payments, treasury, and accounting. You will manage onboarding, provide first-line technical support, and build lasting relationships with client firms.

Description

  • Lead onboarding and platform configuration for new accounting-firm clients, including accounting and financial settings
  • Provide first-line technical support and troubleshoot client issues
  • Build and maintain strong, long-term relationships with clients in your portfolio
  • Gather customer feedback and share it with the product and technology teams
  • Help design scalable Customer Success processes as the team grows
  • Serve as a trusted partner to clients, ensuring a smooth and valuable experience
  • Connect the product, technology, and sales teams
  • Own the full customer journey while helping improve the product and internal processes

Requirements

  • At least two years of experience in an accounting practice, finance, or controlling
  • Interest in a role combining Customer Success and Account Management
  • Enjoy working with clients and resolving complex problems
  • Curious, comfortable with technology, and eager to learn
  • Organized, proactive, and focused on achieving results
  • Clear and confident communication skills
  • Experience in B2B SaaS companies or startups, or familiarity with tools such as Notion, Slack, or HubSpot, is a plus
  • Native-level Italian proficiency is required
  • Available to work from the Milan office at least once a week

Benefits

  • €8-per-day restaurant vouchers
  • Hybrid smart-working model
  • €400 welfare budget
  • Significant autonomy, visibility, and rapid personal growth
  • A smart, motivated, and collaborative team
  • A product designed to make a meaningful difference

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