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Digital Transformation Consultant, ISM/ESM — Mexico Remote
Lead enterprise discovery engagements for Samsara customers in Mexico, documenting processes, systems, and integration needs. Translate operational requirements into validated API and data-mapping packages for Samsara’s IoT platform.
विवरण
- Lead focused, approximately three-month engagements with Samsara’s largest Enterprise customers
- Conduct structured discovery to document current processes and systems
- Facilitate workshops that define future-state workflows and data transmission or transformation needs
- Inventory systems and APIs, including data volumes, authentication limits, regulatory requirements, and data-residency considerations
- Coordinate feasibility reviews with Solutions Integration Services
- Develop prioritized requirements packages covering use cases, field-level data mappings, success criteria, and open risks
- Validate requirements with customer stakeholders and the internal account team
- Complete and submit the SIS Request Log
- Participate in SIS/ESM scoping meetings and retain relevant customer context
- Support ESM with statement-of-work drafting
- Close discovery engagements once requests are confirmed ready for implementation
- Monitor engagement status, milestones, and timelines in Salesforce and Compass
- Maintain discovery templates and playbooks, and circulate lessons learned
- Shadow ESM and SIS teams, complete training, and independently deliver a validated requirements package within the first 90 days
आवश्यकताएँ
- At least seven years of customer-facing experience in consulting, business or systems analysis, solutions consulting, or implementation, ideally within enterprise SaaS or IoT software
- Demonstrated experience leading structured enterprise discovery, including stakeholder interviews, current- and future-state process mapping, and requirements collection
- Practical understanding of APIs and system integration principles
- Able to participate confidently in technical discussions without writing integration code
- Strong workshop facilitation, synthesis, and documentation capabilities
- Able to convert cross-functional discussions into an actionable requirements document
- Proven ability to independently manage multi-month, multi-stakeholder engagements while owning timeline and quality
- Experience integrating fleet or telematics, ERP, WMS, TMS or dispatch, HRIS, or fuel-card systems is preferred
- Familiarity with Salesforce and services or project-tracking platforms is preferred
- Experience as a Solutions Consultant, Sales or Solutions Engineer, Professional Services Consultant, or Business or Systems Analyst is preferred
- Experience supporting Enterprise accounts in Mexico and the broader Latin American market is preferred
लाभ
- Above-market total compensation comprising base salary, performance-based bonus or variable pay, and equity for eligible roles
- Flexible remote work model shaped by employees
- Professional development stipend
- Comprehensive health plan options
- Parental leave plans
- Flexible working arrangements
- Remote-work support when consistent with operational requirements
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