Samsara
Samsara
Samsara develops connected operations technology for organizations that manage vehicles, equipment, worksites, and mobile teams. Its platform brings together video-based safety, vehicle telematics, equipment monitoring, workforce applications, site visibility, GPS, asset tracking, compliance training, and real-time alerts so teams can coordinate operations and act on timely data. Samsara serves sectors including logistics, transportation, construction, healthcare, and government, with products designed to support safer, more efficient, and more sustainable day-to-day work. For job seekers, the company offers opportunities to contribute to technology used by complex, distributed organizations and operational teams.

Digital Transformation Consultant, ISM/ESM — Mexico Remote

Lead enterprise discovery engagements for Samsara customers in Mexico, documenting processes, systems, and integration needs. Translate operational requirements into validated API and data-mapping packages for Samsara’s IoT platform.

Description

  • Lead focused, approximately three-month engagements with Samsara’s largest Enterprise customers
  • Conduct structured discovery to document current processes and systems
  • Facilitate workshops that define future-state workflows and data transmission or transformation needs
  • Inventory systems and APIs, including data volumes, authentication limits, regulatory requirements, and data-residency considerations
  • Coordinate feasibility reviews with Solutions Integration Services
  • Develop prioritized requirements packages covering use cases, field-level data mappings, success criteria, and open risks
  • Validate requirements with customer stakeholders and the internal account team
  • Complete and submit the SIS Request Log
  • Participate in SIS/ESM scoping meetings and retain relevant customer context
  • Support ESM with statement-of-work drafting
  • Close discovery engagements once requests are confirmed ready for implementation
  • Monitor engagement status, milestones, and timelines in Salesforce and Compass
  • Maintain discovery templates and playbooks, and circulate lessons learned
  • Shadow ESM and SIS teams, complete training, and independently deliver a validated requirements package within the first 90 days

Requirements

  • At least seven years of customer-facing experience in consulting, business or systems analysis, solutions consulting, or implementation, ideally within enterprise SaaS or IoT software
  • Demonstrated experience leading structured enterprise discovery, including stakeholder interviews, current- and future-state process mapping, and requirements collection
  • Practical understanding of APIs and system integration principles
  • Able to participate confidently in technical discussions without writing integration code
  • Strong workshop facilitation, synthesis, and documentation capabilities
  • Able to convert cross-functional discussions into an actionable requirements document
  • Proven ability to independently manage multi-month, multi-stakeholder engagements while owning timeline and quality
  • Experience integrating fleet or telematics, ERP, WMS, TMS or dispatch, HRIS, or fuel-card systems is preferred
  • Familiarity with Salesforce and services or project-tracking platforms is preferred
  • Experience as a Solutions Consultant, Sales or Solutions Engineer, Professional Services Consultant, or Business or Systems Analyst is preferred
  • Experience supporting Enterprise accounts in Mexico and the broader Latin American market is preferred

Benefits

  • Above-market total compensation comprising base salary, performance-based bonus or variable pay, and equity for eligible roles
  • Flexible remote work model shaped by employees
  • Professional development stipend
  • Comprehensive health plan options
  • Parental leave plans
  • Flexible working arrangements
  • Remote-work support when consistent with operational requirements

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