Emerson
Emerson
Emerson एक वैश्विक प्रौद्योगिकी, सॉफ़्टवेयर और इंजीनियरिंग कंपनी है, जिसे स्वचालन और उन्नत औद्योगिक समाधानों में विशेषज्ञता प्राप्त है। इसका कार्य विनिर्माण, परामर्श तथा खाद्य और पेय क्षेत्रों तक फैला है और यह उन संगठनों की सहायता करता है जो अधिक सुरक्षित, कुशल, बुद्धिमत्तापूर्ण और टिकाऊ तरीके से काम करना चाहते हैं। Emerson पर्यावरणीय, सामाजिक और शासन संबंधी प्राथमिकताओं के साथ-साथ विविधता, समानता, समावेशन, सामुदायिक सहभागिता और STEM पहलों पर भी ज़ोर देता है। औद्योगिक प्रौद्योगिकी और इंजीनियरिंग में अवसर तलाशने वाले पेशेवरों के लिए, कंपनी जटिल परिचालन चुनौतियों के समाधान पर केंद्रित एक व्यापक अंतरराष्ट्रीय कार्यबल को एक साथ लाती है।

Collections Specialist II

Manage customer accounts, payments, and disputes for Emerson, a global automation technology and software company. Deliver first-line credit and collections support by phone and email.

विवरण

  • Oversee a portfolio of strategic accounts, trading partners, intercompany accounts, and end customers
  • Review active accounts and determine collection actions
  • Prepare monthly statements of account and send them to assigned customers
  • Collect payments by their due dates, send advance reminders, and follow up on overdue balances
  • Identify, verify, and record customer disputes, then initiate resolution and escalation
  • Conduct initial investigations and share findings with the appropriate teams
  • Provide first-line credit and collections support by phone and email
  • Contribute to Emerson’s financial and operational goals and ongoing improvements to collections

आवश्यकताएँ

  • Bachelor’s degree in a finance-related field
  • Two years of experience in accounts receivable, collections, customer service, or finance operations
  • Proficiency in Microsoft Excel and Word
  • Ability to communicate ideas and influence internal and external customers
  • Ability to collaborate effectively with people at all levels

लाभ

  • Medical insurance plans
  • Employee Assistance Program
  • Employee resource groups
  • Recognition programs
  • Flexible time off plans
  • Paid maternal and paternal parental leave
  • Vacation leave
  • Holiday leave
  • Mentorship, training, and leadership opportunities
  • Ongoing career development
  • Inclusive, collaborative workplace culture

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