Emerson
Emerson
Emerson este o companie globală de tehnologie, software și inginerie, cu expertiză în automatizare și soluții industriale avansate. Activitatea sa acoperă producția, consultanța și industria alimentară și a băuturilor, sprijinind organizații care urmăresc să opereze mai sigur, mai eficient, mai inteligent și mai sustenabil. Emerson pune, de asemenea, accent pe prioritățile de mediu, sociale și de guvernanță, precum și pe diversitate, echitate, incluziune, implicare comunitară și inițiative STEM. Pentru profesioniștii care explorează oportunități în tehnologia industrială și inginerie, compania reunește o forță de muncă internațională extinsă, concentrată pe soluționarea provocărilor operaționale complexe.

Collections Specialist II

Manage customer accounts, payments, and disputes for Emerson, a global automation technology and software company. Deliver first-line credit and collections support by phone and email.

Descriere

  • Oversee a portfolio of strategic accounts, trading partners, intercompany accounts, and end customers
  • Review active accounts and determine collection actions
  • Prepare monthly statements of account and send them to assigned customers
  • Collect payments by their due dates, send advance reminders, and follow up on overdue balances
  • Identify, verify, and record customer disputes, then initiate resolution and escalation
  • Conduct initial investigations and share findings with the appropriate teams
  • Provide first-line credit and collections support by phone and email
  • Contribute to Emerson’s financial and operational goals and ongoing improvements to collections

Cerințe

  • Bachelor’s degree in a finance-related field
  • Two years of experience in accounts receivable, collections, customer service, or finance operations
  • Proficiency in Microsoft Excel and Word
  • Ability to communicate ideas and influence internal and external customers
  • Ability to collaborate effectively with people at all levels

Beneficii

  • Medical insurance plans
  • Employee Assistance Program
  • Employee resource groups
  • Recognition programs
  • Flexible time off plans
  • Paid maternal and paternal parental leave
  • Vacation leave
  • Holiday leave
  • Mentorship, training, and leadership opportunities
  • Ongoing career development
  • Inclusive, collaborative workplace culture

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