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Carestream स्वास्थ्य सेवा के क्षेत्रों, जैसे बाल चिकित्सा, खेल चिकित्सा और पशु चिकित्सा देखभाल, में उपयोग किए जाने वाले इमेजिंग समाधान विकसित करता है। इसके साथ ही, कंपनी विमानन और पाइपलाइन प्रबंधन जैसे सुरक्षा-संवेदनशील उद्योगों के लिए गैर-विनाशकारी परीक्षण तकनीकें भी विकसित करती है। Carestream स्वास्थ्य इमेजिंग, विनिर्माण और तकनीकी विशेषज्ञता को नवाचार तथा परिचालन उत्कृष्टता पर ध्यान केंद्रित करते हुए एक साथ लाता है। इसका करियर प्रोफ़ाइल एक बड़े अंतरराष्ट्रीय संगठन को दर्शाता है, जहाँ कर्मचारी नैदानिक निर्णय लेने और औद्योगिक सुरक्षा में सहायता देने वाले उत्पादों और सेवाओं में योगदान करते हैं।
Carestream Field Service Engineer - Colorado
Provide installation, troubleshooting, maintenance, and remote support for Carestream X-ray and medical imaging systems at Colorado hospitals and imaging centers. Manage customer relationships, technical diagnostics, service documentation, and frequent regional travel from a home office.
विवरण
- Support Carestream’s X-Ray Systems business as a Field Service Engineer serving Colorado
- Build and maintain customer relationships through equipment installation, troubleshooting, servicing, and maintenance at customer locations
- Service laser printers, networks, CR and DR X-ray systems, radio fluoroscopy equipment, and other hospital technologies
- Generate service revenue by recommending solutions within the available service portfolio
- Visit customers proactively to strengthen trust and technical credibility
- Relay customer and equipment concerns to customers and internal stakeholders
- Investigate customer issues, resolve them, and follow established escalation procedures
- Set accurate expectations while meeting customer commitments and scheduled arrival times
- Adopt, develop, and apply effective field-service practices
- Mentor colleagues and contribute to regional work-team activities
- Follow applicable state and federal regulatory, training, quality, and safety standards
- Track company assets, labor, parts, tools, test equipment, vehicles, and business expenses
- Maintain required records, including timesheets, work orders, expense reports, FCOs, PMs, installation records, and service documentation
- Independently diagnose and repair electronic, network, and mechanical faults
- Perform preventive maintenance, field change orders, installations, and related service work
- Deliver telephone support, remote technical assistance, and remote diagnostics as needed
- Travel an average of 1–4 hours daily, potentially more than 50%, with occasional overnight stays
- Work across hospitals, critical-care imaging centers, and a home office
आवश्यकताएँ
- Associate degree in electronics, or an equivalent combination of education and experience
- At least 4 years of diagnostic-imaging experience or 6 years in the electronics industry, preferably in field service
- Working knowledge of computers and networking
- Proficiency with PCs and Microsoft Office applications
- Ability to apply electronic, mechanical, and networking principles to equipment installation, diagnosis, and repair
- Familiarity with the required tools and test equipment
- Ability to understand and use technical terminology
- Ability to read and interpret schematics and site drawings with minimal guidance
- Strong organization, multitasking, self-discipline, and independence
- Adaptability in changing requirements and complex, fast-paced work settings
- Ability to collaborate effectively on team-driven work and share knowledge
- Exceptional customer-service capability
- Clear written and verbal communication with employees and customers at varied levels
- Valid driver’s license and driving record that comply with Fleet Policy
- Ability to meet customer-required certifications and credentials for facility access
- BSEE, BSEET, BSME, or BSMET preferred
- Experience with X-ray systems and complex medical devices, plus familiarity with Carestream equipment, preferred
लाभ
- Company-provided vehicle
- Laptop
- Cell phone
- Annual incentive plan
- Benefits package
- Home-office location and work arrangement
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