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Carestream
Carestream
1.001 – 5.000 Angajați
Sponsor pentru viza H1BAsistență medicalăConsultanțăIndustria prelucrătoare
Carestream dezvoltă soluții de imagistică utilizate în domenii medicale precum pediatria, medicina sportivă și îngrijirea veterinară, precum și tehnologii de testare nedistructivă pentru industrii în care siguranța este esențială, inclusiv aviația și gestionarea conductelor. Compania îmbină expertiza în imagistică medicală, producție și domenii tehnice, punând accent pe inovație și excelență operațională. Profilul său de carieră reflectă o organizație internațională de mari dimensiuni, în care angajații contribuie la produse și servicii concepute pentru a sprijini luarea deciziilor clinice și siguranța industrială.
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Carestream Field Service Engineer - Colorado

Provide installation, troubleshooting, maintenance, and remote support for Carestream X-ray and medical imaging systems at Colorado hospitals and imaging centers. Manage customer relationships, technical diagnostics, service documentation, and frequent regional travel from a home office.

USStatele Unite ale AmericiiCOColorado
32 $ – 43 $ / oră
HibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăInginer de teren
Ray

Descriere

  • Support Carestream’s X-Ray Systems business as a Field Service Engineer serving Colorado
  • Build and maintain customer relationships through equipment installation, troubleshooting, servicing, and maintenance at customer locations
  • Service laser printers, networks, CR and DR X-ray systems, radio fluoroscopy equipment, and other hospital technologies
  • Generate service revenue by recommending solutions within the available service portfolio
  • Visit customers proactively to strengthen trust and technical credibility
  • Relay customer and equipment concerns to customers and internal stakeholders
  • Investigate customer issues, resolve them, and follow established escalation procedures
  • Set accurate expectations while meeting customer commitments and scheduled arrival times
  • Adopt, develop, and apply effective field-service practices
  • Mentor colleagues and contribute to regional work-team activities
  • Follow applicable state and federal regulatory, training, quality, and safety standards
  • Track company assets, labor, parts, tools, test equipment, vehicles, and business expenses
  • Maintain required records, including timesheets, work orders, expense reports, FCOs, PMs, installation records, and service documentation
  • Independently diagnose and repair electronic, network, and mechanical faults
  • Perform preventive maintenance, field change orders, installations, and related service work
  • Deliver telephone support, remote technical assistance, and remote diagnostics as needed
  • Travel an average of 1–4 hours daily, potentially more than 50%, with occasional overnight stays
  • Work across hospitals, critical-care imaging centers, and a home office

Cerințe

  • Associate degree in electronics, or an equivalent combination of education and experience
  • At least 4 years of diagnostic-imaging experience or 6 years in the electronics industry, preferably in field service
  • Working knowledge of computers and networking
  • Proficiency with PCs and Microsoft Office applications
  • Ability to apply electronic, mechanical, and networking principles to equipment installation, diagnosis, and repair
  • Familiarity with the required tools and test equipment
  • Ability to understand and use technical terminology
  • Ability to read and interpret schematics and site drawings with minimal guidance
  • Strong organization, multitasking, self-discipline, and independence
  • Adaptability in changing requirements and complex, fast-paced work settings
  • Ability to collaborate effectively on team-driven work and share knowledge
  • Exceptional customer-service capability
  • Clear written and verbal communication with employees and customers at varied levels
  • Valid driver’s license and driving record that comply with Fleet Policy
  • Ability to meet customer-required certifications and credentials for facility access
  • BSEE, BSEET, BSME, or BSMET preferred
  • Experience with X-ray systems and complex medical devices, plus familiarity with Carestream equipment, preferred

Beneficii

  • Company-provided vehicle
  • Laptop
  • Cell phone
  • Annual incentive plan
  • Benefits package
  • Home-office location and work arrangement

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