TEACHY Upskilling एक शिक्षा मंच है जो व्यक्तिगत ट्यूशन और सीखने के कौशल के विकास पर केंद्रित है। यह प्राथमिक विद्यालय से लेकर व्यावसायिक प्रशिक्षण तक के विद्यार्थियों को गणित, विज्ञान और भाषाओं जैसे विषयों में ऑनलाइन और आमने-सामने व्यक्तिगत शिक्षण प्रदान करता है। प्रमाणित शिक्षक प्रत्येक विद्यार्थी की आवश्यकताओं के अनुसार पाठ और अध्ययन रणनीतियाँ तैयार करते हैं, जिससे विद्यार्थियों को विषयगत ज्ञान के साथ-साथ अधिक प्रभावी ढंग से सीखने के तरीके विकसित करने में सहायता मिलती है।
Account Manager, Customer Success
Manage education partnerships and apprentice support programs remotely for TEACHY Upskilling. Coordinate tutoring, reporting, workshops, and growth of the company’s Swiss B2B business.
जर्मनी€42,000 – €52,000 / वर्ष
रिमोटपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: जर्मनग्राहक सफलताग्राहक सफलता प्रबंधकविवरण
- Support education partners, including vocational trainers, HR teams, and apprentices
- Oversee learner support programs by reviewing academic records, identifying needs, and arranging services
- Match learners with tutors and monitor their progress
- Keep partners informed, prepare brief reports, hold semester check-ins, and respond to questions
- Recommend relevant options, including program extensions and additional services
- Use psychological insight to tailor support to each learner
- Coordinate Welcome Days, workshops, and group courses with the education team
- Work with Pipedrive for CRM and Claude as an AI assistant
- As commitment grows, build training-company partnerships from initial outreach through closing
आवश्यकताएँ
- A degree in psychology, business psychology, education, or educational science is preferred
- Understand how young people learn and what motivates them
- Some experience in account management, customer success, consulting, or B2B sales, including through internships or working student roles
- Career changers from education, HR, or vocational training are welcome
- Good understanding of Swiss German
- Excellent spoken and written German
- French is an advantage
- Be dependable and responsive, and raise potential issues proactively
- Enjoy working with people and having straightforward, respectful conversations
- Be based in Germany
- Be willing to travel to Switzerland quarterly
लाभ
- Permanent employment contract
- 20 days of annual leave
- Fully remote work with trust-based hours
- Part-time or full-time work at 50% to 100% capacity
- NEPQ 2.0 sales training and Tactical Empathy by Chris Voss, valued at over EUR 6,500
- Access to TEACHY tutor training programs, valued at CHF 1,900
- Meaningful scope to shape the role and company
- Direct work with the founder and CEO in a flat-hierarchy environment
- Travel costs covered for customer meetings, workshops, and team days in Switzerland
- Team retreats and events
- Opportunities to grow into partnership development