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EXL
Manage GDS fares, exchanges, pricing, and routing while resolving client queries by email. Support process improvements and accurate travel service delivery.
Ochish
Salesforce kompaniya ma’lumotlari va jamoalarini integratsiyalashgan, sun’iy intellekt asosidagi tizim orqali birlashtiradigan mijozlar bilan munosabatlarni boshqarish platformasiga yo‘naltirilgan bulutli dasturiy ta’minot ishlab chiqadi. Uning mahsulotlari savdo, mijozlarga xizmat ko‘rsatish va marketing jarayonlarini qo‘llab-quvvatlaydi, yechimlari esa kichik va o‘rta bizneslardan tortib yirik tashkilotlargacha bo‘lgan kompaniyalar uchun mo‘ljallangan. Salesforce shuningdek, sohaga yo‘naltirilgan vositalar, Trailhead o‘quv resurslari va CRM platformasi imkoniyatlarini kengaytiradigan AppExchange ilovalarini taqdim etadi.
Salesforce Technical Architect Director – Public Sector MuleSoft (Canada Remote)
Salesforce seeks a director-level technical architect to lead MuleSoft and enterprise data foundation architecture for public-sector customer engagements in Canada. The role advises CxOs and delivers governed, AI-ready platforms across complex technology environments.
Tavsif
- Lead strategy, architecture, and delivery for enterprise Data Foundation engagements
- Define the technical vision for governed, AI-ready data foundations
- Advise CxO-level customer executives while shaping data strategies and business cases
- Lead executive discovery, maturity assessments, and phased, customer-specific roadmaps
- Represent the practice in complex, high-stakes customer engagements
- Define target-state architecture across Salesforce Data 360, Informatica IDMC, and MuleSoft
- Balance platform-neutral approaches with Salesforce-native execution and existing customer investments
- Approve architecture decisions and validate them through scoped proofs of concept
- Provide architectural governance and quality assurance across concurrent engagements
- Manage delivery risk, executive alignment, business engagement, scope, and dependencies
- Embed security, privacy, governance, and quality controls from project inception
- Establish AI-augmented professional services delivery with Claude Code, Gemini, Lucid AI, and NotebookLM
- Develop reusable prompt templates, skills, agents, accelerators, and delivery intellectual property
- Set AI acceleration targets with quality guardrails and human oversight
- Shape and publish the practice’s perspective on the agentic future of SaaS
- Create reference architectures, points of view, and forward-looking roadmaps
- Represent the practice internally and externally while briefing executives
- Author and continuously improve the Data Foundation Delivery Playbook
- Provide hands-on technical leadership to Senior Advisors, Architects, Consultants, and engagement teams
- Establish stewardship, RACI frameworks, sustainable operating models, and executive-ready engagement summaries
- Deliver certification, customer impact, architecture, business outcome, AI delivery, thought leadership, and enablement goals within the first 12 months
Talablar
- Canadian citizenship is required; permanent residents are not eligible for the required Canadian Government Security Clearance
- Ability to obtain and maintain a Canadian Government Security Clearance
- Reliability Clearance requires 5 years of verifiable work and residence history, generally from within Canada
- Secret Clearance requires 10 years of verifiable work and residence history, generally from within Canada
- 15+ years of deep, hands-on experience in data architecture, engineering, MDM, integration, and governance
- 8–10 years of experience supporting customers with MuleSoft
- Deep expertise in the MuleSoft Anypoint Platform
- Deep expertise in one or more of Salesforce Data 360, Informatica IDMC, or MuleSoft
- Authority-level expertise in data modeling and semantic or metadata modeling
- Strong command of data governance, quality, security, and privacy, including GDPR, CCPA, and HIPAA
- Proven CxO-level advisory experience and the ability to lead multi-workstream delivery
- Experience integrating vendor platforms into complex, heterogeneous enterprise environments
- Fluency leading AI-augmented delivery with AI tools and reusable prompt, skill, and agent assets
- Recognized thought leadership in enterprise data, AI, and the agentic future of SaaS
- Experience with API-led connectivity, real-time synchronization, batch processing, event-driven architectures, API management, and deployment options
- Knowledge of MuleSoft–Salesforce integration and enterprise systems including SAP, Oracle, Workday, and ServiceNow
- Familiarity with MuleSoft RPA capabilities
- Multiple MuleSoft certifications, including Developer and Integration Architect Associate
- Bachelor’s degree in Computer Science, Engineering, or a related quantitative field preferred; equivalent demonstrable experience may substitute
- Background in application design and development
- Strong understanding of SDLC methodologies, Agile, and SCRUM
- Salesforce CTA certification or progress toward it preferred
- Experience managing large, full-lifecycle Salesforce implementations
- Executive presence and the ability to influence outcomes
- Ability to communicate and persuade customers regarding best practices at multiple organizational levels
Imtiyozlar
- Salesforce benefits and resources designed to support balance and wellbeing
- Access to AI agents and tools intended to accelerate impact
- Reasonable accommodations throughout the application and recruiting process
- Equal opportunity and non-discrimination protections
- AI-assisted recruiting assessment with human decision-making and information about candidate privacy and opt-out options
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