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Instacart odamlarga oziq-ovqat va uy-ro‘zg‘or uchun zarur mahsulotlarni xarid qilishni osonlashtirishga yo‘naltirilgan oziq-ovqat texnologiyalari va yetkazib berish kompaniyasidir. Uning platformasi mijozlarni shaxsiy xaridorlar bilan bog‘laydi, mahsulotlarni 30 daqiqagacha qisqa vaqtda yetkazib berishni qo‘llab-quvvatlaydi hamda xonadonlarga o‘zlariga mos kuponlar va chegirmalarni topishda yordam beradi. Instacart, shuningdek, kuchli ob-havo sharoitida buyurtmalar yo‘nalishini o‘zgartirish kabi murakkab yetkazib berish holatlarini boshqarish uchun vositalar ishlab chiqadi. Kompaniya o‘zining kengroq maqsadini oziq-ovqat sanoati uchun operatsion tizim yaratish deb ta’riflaydi va jamoalari uchun moslashuvchan, xilma-xil, adolatli hamda inklyuziv ish muhitini shakllantirishga intiladi.
Engineering Manager, Site Reliability Engineering (Remote - United States)
Instacart is seeking an Engineering Manager to lead Site Reliability Engineers and strengthen platform reliability, scalability, incident response, and operational excellence.
Tavsif
- Lead, mentor, and grow a team of Site Reliability Engineers
- Set team objectives, provide actionable feedback, and support career development
- Define technical direction and priorities across reliability, scalability, availability, performance, and operational readiness
- Collaborate with engineering, product, security, infrastructure, and other cross-functional teams
- Establish reliability standards, guide system design, and deliver improvements to customer and developer experience
- Lead incident management, response, post-incident learning, service-level objectives, capacity planning, observability, and ongoing risk reduction
- Advance automation and self-service tools to reduce operational toil and increase deployment confidence
- Balance immediate operational demands with long-term reliability investments
- Communicate reliability risks, project progress, tradeoffs, and decisions to technical and non-technical stakeholders
- Make sound decisions amid ambiguity, remain composed during incidents, and help teams learn from failure
Talablar
- Bachelor’s degree in computer science, engineering, or a related technical discipline, or equivalent practical experience
- At least seven years of experience in software engineering, infrastructure engineering, Site Reliability Engineering, or a related field
- At least two years of experience managing, mentoring, or leading engineering teams
- Professional experience with cloud infrastructure, distributed systems, networking, containers, orchestration platforms, or related production technologies
- Experience leading or contributing to production incident response, post-incident reviews, reliability improvements, and operational readiness
- Ability to communicate technical risks, priorities, and tradeoffs to engineering leaders and cross-functional stakeholders
- Preferred: experience leading Site Reliability Engineering, platform engineering, infrastructure engineering, or developer productivity teams
- Preferred: experience operating highly available services at significant scale and improving service-level objectives, observability, capacity, or disaster recovery
- Preferred: experience with infrastructure as code, continuous delivery, monitoring, logging, tracing, and automated remediation
- Preferred: experience developing or advancing reliability programs across multiple engineering teams
- Preferred: ability to build alignment across teams, navigate ambiguity, and translate complex technical challenges into practical plans
- Preferred: leadership style centered on empathy, transparency, direct communication, collaboration, and inclusive team development
Imtiyozlar
- Flexibility to work from home, an office, or a coffee shop
- Regular in-person events
- Equity grant for new hires
- Annual equity refresh grants
- Market-competitive compensation and benefits
O‘xshash ish o‘rinlari
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