Financial Advisory Support Analyst
Ameriprise Financial Services, LLC
Prepare client presentations, managed account materials, and electronic forms while analyzing financial data and tracking workflows for Ameriprise in India.
Open
Instacart is a grocery technology and delivery company focused on making it easier for people to shop for groceries and household essentials. Its platform connects customers with personal shoppers, supports delivery in as little as 30 minutes, and helps households find relevant coupons and deals. Instacart also develops tools for managing complex delivery conditions, including rerouting orders during severe weather. The company describes its broader ambition as building the operating system for the grocery industry, while fostering a flexible, diverse, equitable, and inclusive work environment for its teams.
Engineering Manager, Site Reliability Engineering (Remote - United States)
Instacart is seeking an Engineering Manager to lead Site Reliability Engineers and strengthen platform reliability, scalability, incident response, and operational excellence.
Canada
United States$178,000 – $226,000 / year
RemoteFull-timeSeniorLeadEnglish RequiredDevOps EngineerDescription
- Lead, mentor, and grow a team of Site Reliability Engineers
- Set team objectives, provide actionable feedback, and support career development
- Define technical direction and priorities across reliability, scalability, availability, performance, and operational readiness
- Collaborate with engineering, product, security, infrastructure, and other cross-functional teams
- Establish reliability standards, guide system design, and deliver improvements to customer and developer experience
- Lead incident management, response, post-incident learning, service-level objectives, capacity planning, observability, and ongoing risk reduction
- Advance automation and self-service tools to reduce operational toil and increase deployment confidence
- Balance immediate operational demands with long-term reliability investments
- Communicate reliability risks, project progress, tradeoffs, and decisions to technical and non-technical stakeholders
- Make sound decisions amid ambiguity, remain composed during incidents, and help teams learn from failure
Requirements
- Bachelor’s degree in computer science, engineering, or a related technical discipline, or equivalent practical experience
- At least seven years of experience in software engineering, infrastructure engineering, Site Reliability Engineering, or a related field
- At least two years of experience managing, mentoring, or leading engineering teams
- Professional experience with cloud infrastructure, distributed systems, networking, containers, orchestration platforms, or related production technologies
- Experience leading or contributing to production incident response, post-incident reviews, reliability improvements, and operational readiness
- Ability to communicate technical risks, priorities, and tradeoffs to engineering leaders and cross-functional stakeholders
- Preferred: experience leading Site Reliability Engineering, platform engineering, infrastructure engineering, or developer productivity teams
- Preferred: experience operating highly available services at significant scale and improving service-level objectives, observability, capacity, or disaster recovery
- Preferred: experience with infrastructure as code, continuous delivery, monitoring, logging, tracing, and automated remediation
- Preferred: experience developing or advancing reliability programs across multiple engineering teams
- Preferred: ability to build alignment across teams, navigate ambiguity, and translate complex technical challenges into practical plans
- Preferred: leadership style centered on empathy, transparency, direct communication, collaboration, and inclusive team development
Benefits
- Flexibility to work from home, an office, or a coffee shop
- Regular in-person events
- Equity grant for new hires
- Annual equity refresh grants
- Market-competitive compensation and benefits
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