Unit4
Unit4

Unit4 razvija poslovno programsko opremo v oblaku za organizacije, katerih delo temelji na ljudeh, storitvah in sodelovanju. Njegov portfelj obsega načrtovanje virov podjetja (ERP), upravljanje človeškega kapitala (HCM), finančno načrtovanje in analizo (FP&A), finančno upravljanje ter procese od vira do pogodbe (S2C), z aplikacijami za podjetja za strokovne storitve, organizacije javnega sektorja, neprofitne organizacije in visokošolske ustanove.

Unit4 s povezovanjem finančnih, kadrovskih in projektno-upravljavskih zmogljivosti z orodji, ki uporabljajo umetno inteligenco, ekipam pomaga poenostaviti operativno delo in sprejemati bolj premišljene odločitve. Platforma je zasnovana za poslovne vodje, vključno z glavnimi finančnimi direktorji, direktorji za človeške vire in direktorji informatike, ki potrebujejo jasnejši vpogled v uspešnost, bolj povezane delovne tokove in prilagodljivost pri razvoju svojih organizacij.

Senior Performance Support Specialist – Unit4 Financials by Coda

Optimize performance for Unit4 Financials by Coda customers in this senior support role. Troubleshoot technical issues and build proactive monitoring across implementations.

Opis

  • Tune Unit4 Financials by Coda before and after go-live.
  • Resolve technical and application performance issues across new implementations and established live environments.
  • Build proactive monitoring to detect and address performance problems earlier.
  • Establish ongoing performance-tuning practices to sustain optimal system performance.
  • Follow information security requirements and company policies and procedures.
  • Provide proactive performance and technical support before and after go-live as part of the U4F by Coda team.
  • Work with a Senior Performance & Optimisation Consultant and a Database Administrator.
  • Make occasional customer visits and attend in-person meetings as needed.

Zahteve

  • Working knowledge of Unit4 Financials by Coda is required.
  • At least five years of experience in customer success and performance optimization.
  • Practical experience using AI productivity tools such as Microsoft Copilot.
  • Ability to use AI to improve productivity and identify automation opportunities.
  • Experience in database-centric, web-enabled environments.
  • Ability to tune databases using SQL queries, indexes, statistics, and database views.
  • Understanding of database replication.
  • Understanding of web services and extension kit flows.
  • Experience with Java applications and containers, including JBOSS and Wildfly.
  • Experience implementing systems in SaaS environments on Azure.
  • Knowledge of TCP/IP and core networking concepts and protocols.
  • Strong communication and interpersonal skills.
  • A methodical approach to logical problem-solving.
  • Ability to work under pressure.
  • Enthusiasm and flexibility.
  • A collaborative team approach.
  • Willingness to travel for occasional in-person customer meetings.
  • The role may require security clearance and background checks, including right-to-work, identity, criminal record declaration, and work history checks.

Ugodnosti

  • Flexible paid time off policy.
  • Remote working opportunities.
  • Global Wellbeing Days.
  • Resources and guidance for professional development.
  • Talented colleagues, role models, and mentors.
  • A safe and inclusive workplace.
  • Employee Resource Groups open to everyone.
  • Sustainability initiatives through the Environmental, Social, and Governance strategy and Act4Good programme.

Sorodna delovna mesta