Field Support Representative, Veterinary Diagnostics
IDEXXSupport veterinary clinics across Kent and Essex with IDEXX diagnostic products. Install equipment, train clinic teams, and troubleshoot customer issues.
खोलें
Unit4 उन संगठनों के लिए क्लाउड-आधारित एंटरप्राइज़ सॉफ़्टवेयर विकसित करता है जिनका काम लोगों, सेवाओं और सहयोग पर निर्भर करता है। इसके उत्पाद पोर्टफोलियो में एंटरप्राइज़ रिसोर्स प्लानिंग (ERP), ह्यूमन कैपिटल मैनेजमेंट (HCM), वित्तीय योजना और विश्लेषण (FP&A), वित्तीय प्रबंधन तथा सोर्स-टू-कॉन्ट्रैक्ट (S2C) शामिल हैं। इनके अनुप्रयोग पेशेवर सेवा कंपनियों, सार्वजनिक क्षेत्र के संगठनों, गैर-लाभकारी संस्थाओं और उच्च शिक्षा संस्थानों के लिए बनाए गए हैं।
वित्त, मानव संसाधन और परियोजना प्रबंधन क्षमताओं को AI-सक्षम उपकरणों के साथ जोड़कर Unit4 टीमों को परिचालन कार्यों को सुव्यवस्थित करने और अधिक सूचित निर्णय लेने में मदद करता है। यह प्लेटफ़ॉर्म CFO, CHRO और CIO जैसे व्यावसायिक नेताओं के लिए बनाया गया है, जिन्हें बेहतर प्रदर्शन संबंधी जानकारी, अधिक जुड़े हुए वर्कफ़्लो और अपने संगठनों के विकास के साथ अनुकूलित होने की लचीलापन चाहिए।
Senior Performance Support Specialist – Unit4 Financials by Coda
Optimize performance for Unit4 Financials by Coda customers in this senior support role. Troubleshoot technical issues and build proactive monitoring across implementations.
विवरण
- Tune Unit4 Financials by Coda before and after go-live.
- Resolve technical and application performance issues across new implementations and established live environments.
- Build proactive monitoring to detect and address performance problems earlier.
- Establish ongoing performance-tuning practices to sustain optimal system performance.
- Follow information security requirements and company policies and procedures.
- Provide proactive performance and technical support before and after go-live as part of the U4F by Coda team.
- Work with a Senior Performance & Optimisation Consultant and a Database Administrator.
- Make occasional customer visits and attend in-person meetings as needed.
आवश्यकताएँ
- Working knowledge of Unit4 Financials by Coda is required.
- At least five years of experience in customer success and performance optimization.
- Practical experience using AI productivity tools such as Microsoft Copilot.
- Ability to use AI to improve productivity and identify automation opportunities.
- Experience in database-centric, web-enabled environments.
- Ability to tune databases using SQL queries, indexes, statistics, and database views.
- Understanding of database replication.
- Understanding of web services and extension kit flows.
- Experience with Java applications and containers, including JBOSS and Wildfly.
- Experience implementing systems in SaaS environments on Azure.
- Knowledge of TCP/IP and core networking concepts and protocols.
- Strong communication and interpersonal skills.
- A methodical approach to logical problem-solving.
- Ability to work under pressure.
- Enthusiasm and flexibility.
- A collaborative team approach.
- Willingness to travel for occasional in-person customer meetings.
- The role may require security clearance and background checks, including right-to-work, identity, criminal record declaration, and work history checks.
लाभ
- Flexible paid time off policy.
- Remote working opportunities.
- Global Wellbeing Days.
- Resources and guidance for professional development.
- Talented colleagues, role models, and mentors.
- A safe and inclusive workplace.
- Employee Resource Groups open to everyone.
- Sustainability initiatives through the Environmental, Social, and Governance strategy and Act4Good programme.
संबंधित नौकरियाँ
Field Support Representative, Veterinary Diagnostics
IDEXXSupport veterinary clinics across Kent and Essex with IDEXX diagnostic products. Install equipment, train clinic teams, and troubleshoot customer issues.
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