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Unit4
Unit4
1.001 – 5.000 Angajați
Sponsor pentru viza de lucrător calificatInteligență artificialăÎntreprindereSaaS

Unit4 dezvoltă software pentru întreprinderi, bazat pe cloud, destinat organizațiilor a căror activitate depinde de oameni, servicii și colaborare. Portofoliul său include planificarea resurselor întreprinderii (ERP), managementul capitalului uman (HCM), planificarea și analiza financiară (FP&A), managementul financiar și gestionarea procesului de la sursă la contract (S2C), cu aplicații pentru firme de servicii profesionale, organizații din sectorul public, organizații nonprofit și instituții de învățământ superior.

Prin combinarea funcționalităților pentru finanțe, resurse umane și managementul proiectelor cu instrumente bazate pe inteligență artificială, Unit4 ajută echipele să eficientizeze activitatea operațională și să ia decizii mai bine fundamentate. Platforma este concepută pentru liderii de afaceri, inclusiv directori financiari, directori de resurse umane și directori de tehnologia informației, care au nevoie de o perspectivă mai clară asupra performanței, fluxuri de lucru mai bine conectate și flexibilitatea de a se adapta pe măsură ce organizațiile lor evoluează.

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Senior Performance Support Specialist – Unit4 Financials by Coda

Optimize performance for Unit4 Financials by Coda customers in this senior support role. Troubleshoot technical issues and build proactive monitoring across implementations.

GBRegatul UnitRemoteNormă întreagăSeniorLimbă Obligatorie: englezăAsistență clienți
AzureJavaSQLTCP/IP

Descriere

  • Tune Unit4 Financials by Coda before and after go-live.
  • Resolve technical and application performance issues across new implementations and established live environments.
  • Build proactive monitoring to detect and address performance problems earlier.
  • Establish ongoing performance-tuning practices to sustain optimal system performance.
  • Follow information security requirements and company policies and procedures.
  • Provide proactive performance and technical support before and after go-live as part of the U4F by Coda team.
  • Work with a Senior Performance & Optimisation Consultant and a Database Administrator.
  • Make occasional customer visits and attend in-person meetings as needed.

Cerințe

  • Working knowledge of Unit4 Financials by Coda is required.
  • At least five years of experience in customer success and performance optimization.
  • Practical experience using AI productivity tools such as Microsoft Copilot.
  • Ability to use AI to improve productivity and identify automation opportunities.
  • Experience in database-centric, web-enabled environments.
  • Ability to tune databases using SQL queries, indexes, statistics, and database views.
  • Understanding of database replication.
  • Understanding of web services and extension kit flows.
  • Experience with Java applications and containers, including JBOSS and Wildfly.
  • Experience implementing systems in SaaS environments on Azure.
  • Knowledge of TCP/IP and core networking concepts and protocols.
  • Strong communication and interpersonal skills.
  • A methodical approach to logical problem-solving.
  • Ability to work under pressure.
  • Enthusiasm and flexibility.
  • A collaborative team approach.
  • Willingness to travel for occasional in-person customer meetings.
  • The role may require security clearance and background checks, including right-to-work, identity, criminal record declaration, and work history checks.

Beneficii

  • Flexible paid time off policy.
  • Remote working opportunities.
  • Global Wellbeing Days.
  • Resources and guidance for professional development.
  • Talented colleagues, role models, and mentors.
  • A safe and inclusive workplace.
  • Employee Resource Groups open to everyone.
  • Sustainability initiatives through the Environmental, Social, and Governance strategy and Act4Good programme.

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