Acacium Group
Acacium Group
5001 – 10.000 Zaposleni
LogistikaSvetovanjeTrženje
Acacium Group je platforma za zdravstvene rešitve, specializirana za zagotavljanje kadrov in integrirane zdravstvene storitve. Združuje klinično strokovno znanje z digitalnimi orodji, tehnologijo in analitiko, da javnim in zasebnim izvajalcem zdravstvenih storitev pomaga pri reševanju kadrovskih potreb ter zagotavljanju učinkovite oskrbe pacientov. Podjetje sodeluje tudi z organizacijami na področju znanosti o življenju in podpira njihovo rast. Njegov zaposlitveni kontekst zajema veliko globalno kadrovsko podjetje, osredotočeno na zdravstvo in povezane specializirane storitve.

Remote Customer Care Advisor – ADHD and Autism Assessments

Support patients across Xyla’s UK ADHD and autism assessment pathways by arranging appointments, carrying out screening calls and keeping healthcare records accurate.

Opis

  • Serve as a main contact for people progressing through ADHD or autism assessments.
  • Respond to patient enquiries about ADHD and autism assessments.
  • Carry out screening calls.
  • Guide patients through the booking process.
  • Arrange and manage appointments.
  • Coordinate availability with clinicians and patients.
  • Keep records and documentation accurate.
  • Track progress through assessment pathways.
  • Spot and escalate risks, delays or other issues when needed.
  • Maintain accurate data to support quality, compliance and reporting.

Zahteve

  • Organise competing priorities effectively in a fast-paced setting.
  • Communicate clearly and manage relationships with stakeholders.
  • Pay close attention to detail.
  • Have experience in a customer service-focused environment.

Ugodnosti

  • Employer-funded pension contributions.
  • Life assurance.
  • Healthcare benefits.
  • 25 days of annual leave plus bank holidays.
  • Annual leave allowance that grows with length of service.
  • Optional private medical insurance.
  • Critical illness cover.
  • Dental insurance.
  • Healthcare cash plan.
  • Option to buy or sell annual leave.
  • Gym scheme.
  • Car scheme.
  • Bike scheme.
  • Technology voucher scheme.
  • Season ticket travel loans.
  • Round-the-clock wellbeing support for you and your immediate family.
  • Employee Assistance Programme.
  • Digital wellbeing app and wellbeing resources.
  • Discounted neurodevelopmental assessments for you and your loved ones.
  • Discounts on shopping, travel, entertainment, dining, lifestyle and more.
  • Fully funded professional qualifications through apprenticeship programmes.
  • Mentoring and coaching.
  • Leadership development programmes.
  • Online learning and development opportunities.
  • Career development opportunities across the global organisation.
  • Long-service awards.
  • Recognition for outstanding performance and peer contributions.
  • Two paid volunteering days each year.
  • Flexible working options and reasonable adjustments where possible.

Sorodna delovna mesta