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Acacium Group
Acacium Group
5 001 – 10 000 Darbuotojai
KonsultavimasLogistikaRinkodara
„Acacium Group“ yra sveikatos priežiūros sprendimų platforma, besispecializuojanti darbuotojų atrankos ir integruotų sveikatos priežiūros paslaugų srityse. Ji derina klinikinę kompetenciją su skaitmeniniais įrankiais, technologijomis ir analitika, kad padėtų viešiesiems ir privatiems sveikatos priežiūros paslaugų teikėjams spręsti darbuotojų poreikius ir užtikrinti veiksmingą pacientų priežiūrą. Įmonė taip pat bendradarbiauja su gyvybės mokslų organizacijomis, siekdama prisidėti prie jų augimo. Jos samdos kontekstas apima didelį pasaulinį darbuotojų paieškos verslą, orientuotą į sveikatos priežiūrą ir susijusias specializuotas paslaugas.
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Remote Customer Care Advisor – ADHD and Autism Assessments

Support patients across Xyla’s UK ADHD and autism assessment pathways by arranging appointments, carrying out screening calls and keeping healthcare records accurate.

GBJungtinė Karalystė
24 785 £ / metai
NuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų aptarnavimas

Aprašymas

  • Serve as a main contact for people progressing through ADHD or autism assessments.
  • Respond to patient enquiries about ADHD and autism assessments.
  • Carry out screening calls.
  • Guide patients through the booking process.
  • Arrange and manage appointments.
  • Coordinate availability with clinicians and patients.
  • Keep records and documentation accurate.
  • Track progress through assessment pathways.
  • Spot and escalate risks, delays or other issues when needed.
  • Maintain accurate data to support quality, compliance and reporting.

Reikalavimai

  • Organise competing priorities effectively in a fast-paced setting.
  • Communicate clearly and manage relationships with stakeholders.
  • Pay close attention to detail.
  • Have experience in a customer service-focused environment.

Privalumai

  • Employer-funded pension contributions.
  • Life assurance.
  • Healthcare benefits.
  • 25 days of annual leave plus bank holidays.
  • Annual leave allowance that grows with length of service.
  • Optional private medical insurance.
  • Critical illness cover.
  • Dental insurance.
  • Healthcare cash plan.
  • Option to buy or sell annual leave.
  • Gym scheme.
  • Car scheme.
  • Bike scheme.
  • Technology voucher scheme.
  • Season ticket travel loans.
  • Round-the-clock wellbeing support for you and your immediate family.
  • Employee Assistance Programme.
  • Digital wellbeing app and wellbeing resources.
  • Discounted neurodevelopmental assessments for you and your loved ones.
  • Discounts on shopping, travel, entertainment, dining, lifestyle and more.
  • Fully funded professional qualifications through apprenticeship programmes.
  • Mentoring and coaching.
  • Leadership development programmes.
  • Online learning and development opportunities.
  • Career development opportunities across the global organisation.
  • Long-service awards.
  • Recognition for outstanding performance and peer contributions.
  • Two paid volunteering days each year.
  • Flexible working options and reasonable adjustments where possible.

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