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Acacium Group
Acacium Group
5001 – 10 000 Darbinieki
KonsultācijasLoģistikaMārketings
Acacium Group ir veselības aprūpes risinājumu platforma, kas specializējas darbaspēka nodrošināšanā un integrētos veselības aprūpes pakalpojumos. Tā apvieno klīnisko kompetenci ar digitālajiem rīkiem, tehnoloģijām un analītiku, lai palīdzētu valsts un privātajiem veselības aprūpes pakalpojumu sniedzējiem risināt darbaspēka vajadzības un nodrošināt efektīvu pacientu aprūpi. Uzņēmums sadarbojas arī ar dzīvības zinātņu organizācijām, lai atbalstītu to izaugsmi. Tā darbā pieņemšanas konteksts ietver lielu globālu personāla nodrošināšanas uzņēmējdarbību, kas koncentrējas uz veselības aprūpi un saistītajiem specializētajiem pakalpojumiem.
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Vakances uzņēmumā

Remote Customer Care Advisor – ADHD and Autism Assessments

Support patients across Xyla’s UK ADHD and autism assessment pathways by arranging appointments, carrying out screening calls and keeping healthcare records accurate.

GBApvienotā Karaliste
24 785 £ / gads
AttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuKlientu atbalsts

Apraksts

  • Serve as a main contact for people progressing through ADHD or autism assessments.
  • Respond to patient enquiries about ADHD and autism assessments.
  • Carry out screening calls.
  • Guide patients through the booking process.
  • Arrange and manage appointments.
  • Coordinate availability with clinicians and patients.
  • Keep records and documentation accurate.
  • Track progress through assessment pathways.
  • Spot and escalate risks, delays or other issues when needed.
  • Maintain accurate data to support quality, compliance and reporting.

Prasības

  • Organise competing priorities effectively in a fast-paced setting.
  • Communicate clearly and manage relationships with stakeholders.
  • Pay close attention to detail.
  • Have experience in a customer service-focused environment.

Priekšrocības

  • Employer-funded pension contributions.
  • Life assurance.
  • Healthcare benefits.
  • 25 days of annual leave plus bank holidays.
  • Annual leave allowance that grows with length of service.
  • Optional private medical insurance.
  • Critical illness cover.
  • Dental insurance.
  • Healthcare cash plan.
  • Option to buy or sell annual leave.
  • Gym scheme.
  • Car scheme.
  • Bike scheme.
  • Technology voucher scheme.
  • Season ticket travel loans.
  • Round-the-clock wellbeing support for you and your immediate family.
  • Employee Assistance Programme.
  • Digital wellbeing app and wellbeing resources.
  • Discounted neurodevelopmental assessments for you and your loved ones.
  • Discounts on shopping, travel, entertainment, dining, lifestyle and more.
  • Fully funded professional qualifications through apprenticeship programmes.
  • Mentoring and coaching.
  • Leadership development programmes.
  • Online learning and development opportunities.
  • Career development opportunities across the global organisation.
  • Long-service awards.
  • Recognition for outstanding performance and peer contributions.
  • Two paid volunteering days each year.
  • Flexible working options and reasonable adjustments where possible.

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