Supermicro razvija visoko zmogljive računalniške rešitve, osredotočene na strežniško tehnologijo in napredno infrastrukturo za poslovne aplikacije. Njeno delo zajema področje računalništva ter združuje inovacije na področju strojne opreme z operativnim strokovnim znanjem, potrebnim za podporo zahtevnim tehnološkim okoljem. Strokovnjaki, ki razmišljajo o vlogah na področju strežniškega inženirstva, poslovnega računalništva, proizvodnje, logistike, svetovanja in povezanih funkcij, lahko v podjetju Supermicro prispevajo k izdelkom in sistemom, ki se uporabljajo v sodobni podatkovni infrastrukturi.
Product Engineer, Rack Systems — Supermicro, San Jose
Configure and document rack systems for Supermicro’s data center, cloud, and enterprise IT solutions. Support technical sales, compatibility checks, delivery issue resolution, and customer projects across teams.
Opis
- Support rack system projects with Business Development Managers, Sales, Field Application Engineers, and customers by tracking status, preparing documentation, and following up.
- Coordinate across departments to help resolve technical and delivery issues promptly and support customer satisfaction.
- Partner with Business Development, Sales, Engineering, and Operations to understand business and technical needs and help deliver agreed products, services, and outcomes.
- Configure and document rack systems that include servers, GPU platforms, switches, power distribution units, and network cables.
- Check component compatibility, prepare layout notes, assist with power budgets, and document cabling for senior review before customer or factory release.
- Follow escalation procedures and help keep deliveries on schedule by tracking issues, owners, and due dates.
- Add small features and workflow improvements to internal applications for rack configuration, documentation, and project tracking.
- Recommend process changes that reduce repeated work and improve handoffs across Sales, Engineering, and Operations.
- Keep project records, including bills of materials, issue logs, meeting notes, and as-built or sample-build documentation.
Zahteve
- Bachelor’s degree in electrical engineering, computer engineering, computer science, information technology, or a related field, or equivalent practical experience.
- One to two years of professional experience with computer systems, server systems, rack integration, or data center operations, or a closely related internship or co-op.
- Working knowledge of the Linux command line and basic system administration.
- Strong written and verbal communication skills, including presenting status updates and technical notes to Sales, Engineering, and customers.
- Organization, attention to detail, and follow-through on multi-step work with deadlines.
- Ability to work on-site during standard company hours and collaborate in person on builds, reviews, and customer support.
- Willingness to travel occasionally for domestic or international sample builds, factory support, or customer integration.
Ugodnosti
- Comprehensive benefits package.
- Potential eligibility for bonus programs.
- Potential eligibility for equity award programs.
- Equal opportunity employment and commitment to diversity.