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Vi upravlja skupnostmi Life Plan Communities, ki zagotavljajo kakovostne bivalne nastanitve za starejše po vseh Združenih državah Amerike. Njihove skupnosti združujejo elegantne nastanitve, prehrano, programe za kakovostno življenje in storitve dolgotrajne oskrbe, zasnovane z mislijo na dobrobit stanovalcev. Ekipe podjetja Vi delujejo v okolju, usmerjenem v storitve, ter podpirajo razvoj zaposlenih, pri čemer dajejo poudarek raznolikosti in vključevanju. Zaposlovanje poteka v skupnostih na Floridi, v Kaliforniji, Koloradu, Illinoisu, Arizoni in Južni Karolini.
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Delovna mesta v podjetju

IT Field Service Technician

Provide onsite IT support for office users, resolving hardware, software, network, and workplace incidents. Handle equipment setup, relocations, and technology rollouts in Berlin.

DENemčijaNa lokacijiPolni delovni časSrednja ravenSeniorZahtevani Jezik: nemščinaTerenski inženir
DNSTCP/IP

Opis

  • Act as the first point of contact for colleagues, resolving first-line and occasional second-line incidents.
  • Help users troubleshoot hardware and software problems.
  • Record support work and outcomes in Jira.
  • Investigate and resolve issues affecting client devices, networks, and workplace systems.
  • Set up, configure, and replace laptops, desktop PCs, printers, monitors, docking stations, and presentation equipment.
  • Manage workplace moves and hardware and software deployments, including refreshes, software distribution, and device imaging.
  • Assist with network support tasks.
  • Arrange support from external service providers when needed.
  • Coordinate day-to-day work with IT colleagues.
  • Follow applicable security and regulatory standards.
  • Take part in the daily IT service rotation.

Zahteve

  • Completed IT training, for example as an IT specialist in system integration, or an equivalent qualification.
  • Relevant experience in onsite IT or field service is welcome.
  • Sound knowledge of Windows 10/11, Microsoft 365, and Active Directory.
  • Some server administration experience is desirable.
  • Experience supporting clients, diagnosing hardware faults, and replacing and setting up IT equipment.
  • Confidence using ticketing platforms such as Jira and remote support tools.
  • Basic understanding of TCP/IP, DHCP, DNS, and VLANs.
  • Some experience with PowerShell, Wireshark, or the OSI model is desirable.
  • Class B driving licence.
  • Availability for occasional work at additional locations.
  • A strong focus on service and practical solutions.
  • An independent, organized, and dependable approach to work.
  • Excellent communication, a friendly manner, and resilience.
  • Very good written and spoken German at C1 level.
  • Interest in emerging IT technologies and ongoing professional growth.
  • Willingness to complete a security clearance check during hiring.

Ugodnosti

  • Collective agreement with annual special payments.
  • 30 days of annual leave.
  • Option to work remotely.
  • Flexible working hours.
  • Company car available for private use.
  • Employee share plan with preferential terms and free shares.
  • Referral bonus of up to €3,000 for successful hires.
  • Bicycle leasing scheme.
  • Subsidies for fitness club memberships.
  • Childcare allowance.
  • Retirement and health benefits.
  • Allowance toward eyeglasses.
  • Discounts through the corporate benefits program.
  • Structured onboarding, professional development, and long-term career opportunities.
  • Innovative projects in a modern work environment.
  • Opportunities to contribute to sustainable projects and climate protection initiatives.
  • Workplace safety supported by standards and training.

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