Marsh McLennan
Marsh McLennan
Marsh McLennan je globalno podjetje za strokovne storitve, ki deluje na področjih tveganj, strategije in svetovanja, povezanega z ljudmi. Njegova podjetja vključujejo Marsh, ki zagotavlja zavarovalno posredništvo in upravljanje tveganj; Guy Carpenter, osredotočen na pozavarovanje in kapitalske strategije; Mercer, ki strankam nudi svetovanje na področjih zdravja, premoženja in kariere; ter Oliver Wyman, specializiran za svetovanje o strategiji, ekonomiji in blagovnih znamkah. Z več kot 85.000 zaposlenimi po vsem svetu Marsh McLennan združuje strokovno znanje s področij financ, svetovanja, trženja in povezanih strokovnih storitev. Zaposlitvene priložnosti v podjetju vključujejo vloge, ki podpirajo svetovanje strankam, analizo tveganj, poslovno strategijo, svetovalne in operativne ekipe v vseh štirih podjetjih.

AWS GovCloud Operations Manager

Lead AWS GovCloud operations, compliance, and infrastructure reliability at Marsh McLennan. Manage four engineers while staying hands-on with cloud operations.

Opis

  • Manage four cloud operations engineers, overseeing assignments, coaching, development, and performance.
  • Take part in a rotating weekly on-call schedule.
  • Support audits by gathering findings and preparing and supplying required documentation.
  • Own a portfolio of work and projects, from defining the approach through delivery.
  • Find and implement opportunities to reduce costs.
  • Improve operations through automation and process refinement.
  • Develop and maintain detailed configuration and procedure documentation.
  • Coordinate fixes, maintenance, and escalations with internal teams and vendors.
  • Uphold security and operational standards for administrative accounts, patching, services, and logging.
  • Support incident response, root cause analysis, and problem resolution within SLA expectations.
  • Lead infrastructure troubleshooting across compute, storage, networking, DNS, IAM, and application connectivity.
  • Carry out and oversee patching, upgrades, maintenance, and routine operations through approved change processes.
  • Monitor AWS GovCloud health, performance, and usage; respond to alerts and escalate issues.
  • Set team priorities and coordinate work across incidents, service requests, maintenance, and projects.
  • Deploy, configure, and manage AWS GovCloud infrastructure directly.

Zahteve

  • Hands-on experience supporting AWS environments.
  • Ability to work independently and collaboratively on routine tasks and projects.
  • Strong problem-solving skills and ability to learn quickly.
  • Strong communication and documentation skills.
  • Ability to troubleshoot technical issues across infrastructure and application layers.
  • Familiarity with security and compliance controls in regulated environments.
  • Ability to balance hands-on technical work with people leadership, prioritization, and team support.
  • Experience leading or managing a small technical operations or infrastructure team.
  • Solid understanding of AWS infrastructure, including compute, storage, networking, security groups, DNS, and IAM.
  • Proficiency in Windows and/or Linux server administration.
  • U.S. citizenship is required.
  • Preferred: experience supporting regulated, government, or highly controlled cloud environments.
  • Preferred: experience mentoring, coaching, and developing engineers.
  • Preferred: experience working with geographically dispersed teams.
  • Preferred: demonstrated ability to improve operational stability, efficiency, and resilience.
  • Preferred: FEDRAMP/GovRamp experience.
  • Preferred: experience using AI tools for scripting, troubleshooting, and documentation.
  • Preferred: experience with Agile tools.
  • Preferred: experience with ITIL-based incident, change, and problem management processes.
  • Preferred: AWS certification or equivalent cloud credentials.
  • Preferred: familiarity with CloudWatch and basic log analysis.
  • Preferred: scripting or automation experience.
  • Preferred: previous audit experience.

Ugodnosti

  • Professional development opportunities.
  • Engaging work.
  • Supportive leaders.
  • A range of career opportunities.
  • Benefits and rewards that support well-being.
  • A diverse, inclusive, and flexible work environment.
  • Flexible remote work combined with office collaboration.
  • Professional development opportunities from working together in the office.

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