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Med-Metrix
Med-Metrix
1001 – 5000 Zaposleni
SaaSZdravstveno varstvo
Med-Metrix je podjetje SaaS na področju zdravstva z omejeno javno prisotnostjo. Razpoložljive informacije potrjujejo njegovo osredotočenost na zdravstvo in programsko opremo, vendar ne vsebujejo dovolj podrobnosti za zanesljiv opis konkretnih izdelkov, storitev, poslanstva ali praks ekipe. Kandidati naj za informacije, povezane s posameznim delovnim mestom, pregledajo posamezne zaposlitvene oglase in aktualna gradiva podjetja.
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Delovna mesta v podjetju

Access Coordinator, Healthcare Systems - Med-Metrix

Coordinate user access, system support, and onboarding across healthcare client platforms. Maintain HIPAA-compliant access practices and training materials.

USZdružene države AmerikeNJNew JerseyNa lokacijiPolni delovni časJuniorSrednja ravenDiploma ni potrebnaZahtevani Jezik: angleščinaSplošno

Opis

  • Coordinate access and maintenance for client systems and software.
  • Troubleshoot user access problems.
  • Help employees obtain access to systems as new users.
  • Provide administrative support to client branches.
  • Set up new users and remove access for departing users across internal and external systems, including EMRs, practice management systems, payor websites, co-sourcing teams, and portals.
  • Send management weekly updates on access and delays.
  • Maintain system access.
  • Track changes to client systems and share updates with the team.
  • Keep portal training documents and patient handouts up to date.
  • Program and update phone systems, extensions, voicemail, and call forwarding; resolve related issues.
  • Record and track support issues involving company systems and computer equipment.
  • Maintain lists of employees with access to client systems.
  • Manage end-user access tickets by opening requests, acting as the main contact, troubleshooting, and sharing progress updates.
  • Answer calls and direct them as needed.
  • Provide coverage as needed.
  • Handle patients’ protected health information in line with HIPAA standards.
  • Follow Information Security and HIPAA policies and procedures.
  • View only the protected health information needed for assigned duties.
  • Carry out other assigned duties.

Zahteve

  • High school diploma or equivalent.
  • Two to three years of relevant administrative support experience, including experience answering calls.
  • Medical office administrative experience preferred.
  • Intermediate to advanced proficiency in Microsoft Word, Excel, and Outlook.
  • Strong ethics and discretion when handling sensitive and confidential information.
  • Proficiency navigating the internet.
  • Strong interpersonal and communication skills across organizational levels.
  • Strong problem-solving and creative thinking skills, with sound judgment and the ability to make decisions using accurate, timely analysis.
  • High integrity and dependability, with urgency and a focus on results.
  • Excellent written and verbal communication skills.
  • A smartphone or other electronic device capable of downloading apps for multifactor authentication and security.

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USZdružene države Amerike
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