Voya Financial este o companie de servicii financiare axată pe sprijinirea persoanelor, familiilor, angajatorilor și instituțiilor în pregătirea pentru viitor. Oferta sa include economii pentru pensie, investiții, asigurări și beneficii la locul de muncă, punând accent pe conectarea acestor servicii pentru a crea experiențe financiare mai simple. Prin abordarea sa orientată către clienți și inițiative precum Voya Behavioral Finance Institute for Innovation, Voya contribuie la îmbunătățirea securității financiare și la dezvoltarea modului în care oamenii primesc îngrijire și sprijin la locul de muncă.
Senior Operational Risk Analyst, Business Risk Management – Voya Financial Hybrid United States
Support Voya Financial’s operational risk program across controls, assessments, reporting, and remediation. Advise business leaders and strengthen risk management practices across its financial services and benefits operations.
Descriere
- Help build and execute Voya’s operational risk strategy, framework, and policies
- Work with business teams to remediate identified risks and record progress in the GRC platform
- Identify, evaluate, measure, mitigate, monitor, and report operational risk
- Oversee key risk indicators, scenario analyses, risk committee materials, and monthly and quarterly reporting
- Manage risk events and coordinate post-incident reviews
- Analyze data and communicate risk findings and recommendations to leadership
- Perform targeted risk assessments, project reviews, and post-release assessments
- Advise on risk implications of new or revised business processes
- Lead the annual control attestation survey, analyze responses, and report findings
- Develop risk awareness materials and deliver training sessions
- Work with business and risk assurance teams to improve processes, controls, and risk culture
- Validate business risk profiles and challenge excessive residual risk constructively
- Identify automation opportunities that reduce manual work
- Provide risk consulting and guidance to senior leaders
- Create and maintain reporting tools and procedures using SharePoint, spreadsheets, Tableau, presentations, and GRC platforms
- Track industry trends and external events to identify emerging risks and mitigation approaches
Cerințe
- Bachelor’s degree in risk management, accounting, finance, business management, mathematics, or equivalent operational risk management experience
- At least four years of experience in Health and Wealth or benefits administration organizations
- Working knowledge of operational risk management, operations, call centers, and other business functions
- Experience in employee benefits or benefits administration is preferred
- Experience conducting risk assessments, making risk decisions, and implementing controls
- Ability to analyze data, conduct research, and draw sound conclusions
- Ability to produce high-quality work products
- Proactive communication and problem-solving skills with an emphasis on process improvement
- Ability to build trusted relationships and a quality-focused reputation with senior leaders
- Familiarity with industry GRC tools, Microsoft Office, Tableau, and SharePoint
- Experience using AI tools to support risk management activities is a plus
- CIA, CRMA, or CFE certification is preferred
Beneficii
- Health, dental, vision, and life insurance coverage
- 401(k) savings plan with company matching contributions of up to 6%
- Employer-funded Voya Retirement Plan with a 4% cash balance contribution
- Tuition reimbursement of up to $5,250 per year
- 20 days of paid time off
- Nine paid company holidays
- Flexible Diversity Celebration Day
- 40 hours of paid volunteer time each calendar year