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Gainwell Technologies dezvoltă soluții digitale și soluții bazate pe cloud pentru ecosistemul serviciilor sociale și al sănătății publice. Compania colaborează cu clienți din toate cele 50 de state ale SUA în cadrul unor inițiative de sănătate, inclusiv modernizarea Medicaid Enterprise, analiza datelor, serviciile pentru furnizori și soluțiile farmaceutice. Activitatea sa conectează tehnologia cu furnizarea serviciilor de sănătate publică, administrarea serviciilor medicale și eforturile de îmbunătățire a rezultatelor în materie de sănătate și a bunăstării comunităților.
Senior Business Operations Analyst – Medicaid and SNAP Eligibility Verification
Senior Business Operations Analyst supporting Medicaid and SNAP eligibility-verification operations at Gainwell Technologies. The role covers performance analysis, compliance monitoring, workflow improvement, and process optimization for public assistance programs.
Descriere
- Provide reporting, operational analysis, and process-improvement support to delivery and operations teams
- Act as a subject matter expert on Medicaid eligibility verification and SNAP public assistance workflows
- Evaluate operational data and performance patterns to uncover efficiency gains and service improvements
- Investigate operational problems, determine root causes, and propose corrective measures
- Work with cross-functional teams on workflow enhancements, automation initiatives, and operational performance
- Help track compliance with Medicaid and SNAP requirements and applicable operating standards
- Create and update reports, dashboards, and business-process documentation
- Join operational reviews and client conversations in support of delivery goals
Cerințe
- Bachelor’s degree or comparable relevant experience
- At least five years of experience in healthcare operations, CEV, Medicaid, SNAP, public assistance programs, business operations, or related operational support
- At least five years supporting Medicaid eligibility, verification, enrollment, operations, or comparable processes
- Working knowledge of SNAP operations, eligibility procedures, or public assistance programs is preferred
- Background in operational data analysis, report preparation, and process-improvement identification
- Strong analytical, organizational, problem-solving, and communication abilities
- Proficiency with Microsoft Excel and reporting tools
- Video cameras are required for all interviews and throughout the first week of orientation
- A photo is taken during screening to verify identity at each stage of recruitment
- Reliable internet access and a quiet setting are required for screenings, interviews, and meetings
Beneficii
- Flexible work arrangements
- Learning and career growth opportunities
- Technical credentials and certification support
- Generous flexible vacation policy
- Educational assistance
- Leadership and technical development academies
- 401(k) employer matching
- Comprehensive health coverage
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