Jefferson este o organizație din domeniul sănătății și educației care deservește comunități din zona metropolitană Philadelphia, Lehigh Valley, nord-estul statului Pennsylvania și sudul statului New Jersey. Cei peste 65.000 de membri ai echipei sale sprijină furnizarea de servicii medicale în 32 de campusuri spitalicești, precum și activitățile de cercetare și educație profesională desfășurate prin 10 colegii și trei școli, care oferă peste 200 de programe pentru mai mult de 8.300 de studenți. Jefferson oferă, de asemenea, acoperire medicală pentru 360.000 de membri prin Jefferson Health Plans și Health Partners Plans, consolidându-și rolul în sistemul regional de sănătate.
Patient Services Associate II - Jefferson Health, Warminster (Onsite)
Part-time role supporting Jefferson Health patients with check-in, insurance verification, and appointment scheduling in EPIC. Helps maintain courteous, efficient clinic operations across Bucks and Montgomery Counties.
Descriere
- Improve the patient experience by managing arrival and departure activities for practice and department visits
- Secure required procedure pre-certifications and pre-authorizations
- Verify insurance coverage, referrals, and patient demographic details
- Handle EPIC check-in, check-out, and point-of-service processes
- Schedule patient appointments in EPIC
- Support efficient patient movement to examination rooms
- Escalate patient or provider concerns when appropriate
- Welcome and assist patients and visitors professionally in person and by phone
- Work collaboratively with colleagues, visitors, and staff in line with Jefferson’s values
- Complete other assigned duties as requested
Cerințe
- High school diploma or equivalent
- Customer service or patient-facing healthcare experience preferred
- Ability to use EPIC for check-in, check-out, point-of-service transactions, and appointment scheduling
- Experience verifying insurance and securing procedure pre-certifications or pre-authorizations preferred
- Must follow HIPAA privacy and security requirements
- Must comply with applicable federal, state, and local regulations
Beneficii
- Medical and prescription insurance
- Supplemental insurance
- Dental insurance
- Vision insurance
- Life insurance
- Accidental death and dismemberment insurance
- Short- and long-term disability insurance
- Flexible spending accounts
- Retirement plans
- Tuition assistance
- Voluntary benefits offering access to group insurance rates and discounts
- Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
- Medical and prescription insurance available to all colleagues, including those working less than part-time