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Neogen Corporation dezvoltă soluții și servicii de biotehnologie care sprijină siguranța alimentară de-a lungul întregului lanț alimentar. Activitatea sa deservește organizații din domeniul procesării alimentelor, al proteinelor de origine animală și al agriculturii, ajutându-le să protejeze aprovizionarea globală cu alimente și să își îmbunătățească practicile de producție. Neogen oferă, de asemenea, soluții pentru animale de companie și animale de performanță și activează în domeniile științelor vieții și toxicologiei.
Key Account Manager – Poland (Remote)
Manage strategic customer partnerships for Neogen’s food safety solutions across Poland and Central and Eastern Europe. Lead account growth, customer success, and data-informed commercial planning.
Descriere
- Build and strengthen long-term relationships with strategic customers, including food processors and contract laboratories.
- Work with quality, laboratory, procurement, and senior management stakeholders to understand needs and present relevant Neogen food safety solutions.
- Create and deliver strategic account plans that increase customer value, deepen partnerships, and support sustainable revenue growth.
- Act as the main contact for assigned key accounts by handling enquiries, resolving issues, and finding ways to improve the customer experience.
- Lead business reviews, track account performance and KPIs, and use Salesforce and other CRM data to recommend improvements and sustain growth.
- Partner with the EMEA Corporate Account Team, Professional Services, Marketing, and Customer Support.
- Track market trends and competitor activity to inform account strategy.
- Help customers meet their food safety goals through tailored Neogen food safety solutions.
Cerințe
- Experience in key account management, strategic sales, business development, or a similar customer-facing commercial position.
- Background in or strong knowledge of food processing, food safety, laboratory, or related industries.
- Ability to build relationships across organizational levels and convert customer needs into effective solutions.
- Strong commercial and analytical skills, including experience managing accounts with performance data and KPIs to uncover growth opportunities.
- Excellent communication, negotiation, and presentation abilities, with confidence working across internal and external teams.
- Professional fluency in Polish and English.
- Willingness to travel as needed to support customers and business priorities.
Beneficii
- A standard benefits package.
- The opportunity to influence commercial strategy, customer success, and continuous improvement.
- Collaboration with experienced regional and cross-functional teams in an international business environment.
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