Cardinal Health
Cardinal Health
Cardinal Health este o companie globală de servicii și produse medicale care sprijină spitale, centre comunitare de sănătate, centre de chirurgie ambulatorie, farmacii și alți furnizori de servicii medicale. Activitatea sa include distribuția de consumabile medicale, distribuția de produse farmaceutice, logistica din domeniul sănătății, produse medicale, sprijin pentru pacienți, gestionarea farmaciilor și soluții pentru terapii avansate. Prin conectarea produselor, serviciilor și expertizei operaționale de-a lungul lanțului de aprovizionare din domeniul sănătății, Cardinal Health îi ajută pe furnizori să îmbunătățească furnizarea îngrijirii, gestionând în același timp eficiența și complexitatea activităților de zi cu zi.

Financial Counseling Coordinator – California Remote

Support oncology patients with financial counseling, cost education, and pre-service clearance. Identify reimbursement risks and help Navista community oncology practices reduce claim denials.

Descriere

  • Review daily schedules to flag patients who need financial clearance
  • Explain expected patient costs, including deductibles, copayments, coinsurance, and out-of-pocket maximums
  • Discuss treatment costs and payment expectations with patients before services are provided
  • Help patients understand their financial responsibilities
  • Assess scheduled-service risks involving coverage limits, medical necessity, frequency restrictions, and out-of-network benefits
  • Flag accounts that could produce patient balances or denied claims
  • Refer high-risk accounts for additional review
  • Work with clinical and administrative teams to help prevent claim denials
  • Help resolve pre-service financial issues that could affect reimbursement
  • Monitor patterns involving financial risk and patient responsibility
  • Keep complete records of financial counseling conversations
  • Document notes according to organizational standards while safeguarding patient information under HIPAA
  • Partner with internal teams to support accurate, timely revenue cycle operations
  • Deliver responsive, high-quality customer service
  • Handle competing priorities in a fast-paced setting
  • Take on other related assignments and projects as needed

Cerințe

  • At least four years of experience in a healthcare business office or revenue cycle environment is preferred
  • Strong knowledge of insurance, benefits, and patient financial assistance programs
  • Solid understanding of oncology treatment pathways
  • Experience with high-cost oncology medications, infusion services, and specialty pharmacy billing is preferred
  • Working knowledge of diagnosis-driven financial impacts is preferred
  • Experience using billing systems and interpreting explanations of benefits (EOBs)
  • Proficiency with Microsoft Office Suite
  • Strong organizational, analytical, and communication abilities
  • Ability to work across EMR, registration or PMS, and verification-of-benefits systems
  • Ability to verify authorizations and complete financial clearance with limited supervision
  • Sound critical-thinking skills and adaptability when processes or workflows change
  • Experience in oncology or specialty care is preferred
  • Working knowledge of ICD-10, CPT, and HCPCS coding, managed care principles, and fee structures
  • Experience in financial counseling or other patient-facing financial work

Beneficii

  • Medical, dental, and vision insurance coverage
  • Paid time off
  • Health savings account (HSA)
  • 401(k) savings plan
  • Early access to earned wages through myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability insurance
  • Work-life support resources
  • Paid parental leave
  • Healthy lifestyle initiatives

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