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BetterHealth
BetterHealth dezvoltă un site de sănătate și wellness destinat consumatorilor de pe piața din Filipine. Site-ul său public afișează în prezent o pagină „Se lansează în curând”, cu înscriere prin e-mail pentru actualizări și promoții, un formular de contact și notificări standard privind modulele cookie și reCAPTCHA. Produsele și serviciile specifice nu au fost încă anunțate public.

Director of Information Technology — United States Remote

Lead BetterHealth’s healthcare IT infrastructure, cloud platforms, integrations, security, and support operations. Own technology strategy, compliance, vendor management, and internal IT team leadership.

Descriere

  • Direct the design, deployment, and upkeep of secure, scalable IT infrastructure and external integrations
  • Maintain system availability, performance, and security across the technology environment
  • Oversee enterprise cloud platforms and services, including Microsoft 365 and AWS
  • Manage technology vendors and software licensing agreements
  • Direct the provisioning and lifecycle management of hardware, software, and user access
  • Build and maintain business continuity, backup, and disaster recovery strategies
  • Deliver timely, effective support for internal and external users
  • Deploy systems and tools that improve employee productivity and security
  • Coordinate system enhancements, product maintenance, support, upgrades, updates, and patches
  • Partner with senior leadership to align IT priorities with organizational objectives
  • Assess, select, and implement internal tools and systems
  • Advance automation and operational process improvements
  • Create technology roadmaps covering infrastructure modernization, cloud services, cybersecurity, and end-user computing
  • Assess emerging technologies, including artificial intelligence, automation platforms, and workflow optimization tools
  • Lead, coach, and develop information technology personnel
  • Shape team structure, performance objectives, and professional development plans
  • Promote accountability, continuous improvement, and service excellence
  • Maintain compliance with HIPAA, PCI, and organizational data governance standards
  • Recommend, author, and maintain IT standard operating procedures
  • Support audits, risk management programs, cybersecurity insurance obligations, and incident response planning
  • Manage the Infrastructure Manager, Integration Manager, and Service Desk Analyst functions

Cerințe

  • Bachelor’s degree in Information Technology, Computer Science, or a related discipline
  • At least eight years of progressive IT experience, including three or more years in senior leadership or director-level positions
  • Demonstrated success managing enterprise IT infrastructure and internal support operations
  • Experience leading cloud technology environments, including Microsoft 365 and AWS
  • Background supporting regulated healthcare organizations and compliance frameworks such as HIPAA
  • Experience overseeing technology vendors, software licensing, professional services relationships, and technology budgets
  • Strong leadership and people-management capabilities, including experience building and mentoring high-performing teams
  • Working knowledge of ITIL practices, cybersecurity, and systems integration
  • Experience in server administration and cloud engineering, preferably with AWS
  • Experience administering and governing Microsoft 365 services, including Microsoft Entra ID, Exchange Online, Teams, SharePoint Online, OneDrive, and Intune
  • Experience with identity and access management, Zero Trust security, MFA, conditional access, and endpoint management
  • Excellent communication, collaboration, and problem-solving skills
  • Experience using Confluence and Jira for documentation, project management, and ticketing
  • Experience administering enterprise identity and access management platforms such as Okta and Microsoft Entra ID, including SSO, MFA, provisioning, lifecycle management, conditional access, and application integration
  • Experience deploying AI-enabled productivity tools such as Microsoft Copilot and establishing related governance practices
  • Familiarity with healthcare interoperability standards, including HL7 and FHIR APIs

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