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RealPage, Inc.
RealPage, Inc.
5.001 – 10.000 Angajați
ConsultanțăLogisticăMarketing
RealPage, Inc. dezvoltă software și servicii pentru administrarea proprietăților destinate sectorului locuințelor închiriate și pieței imobiliare în ansamblu. Platformele sale cloud și instrumentele bazate pe inteligență artificială sprijină închirierea, interacțiunea cu rezidenții, operațiunile de venituri și financiare, utilitățile și sustenabilitatea, gestionarea furnizorilor și a cheltuielilor, integrarea clădirilor inteligente și analiza datelor. Compania deservește operatori de proprietăți multifamiliale, locuințe accesibile, locuințe pentru studenți și seniori, proprietăți unifamiliale și comerciale, precum și proprietari, investitori, firme de administrare a proprietăților și furnizori care doresc să își gestioneze portofoliile mai eficient și să îmbunătățească experiența rezidenților.
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Locurile de muncă ale companiei

Customer Solutions Architect I

Guide multifamily property management customers through scalable RealPage solutions, integrations, and operational improvements. Diagnose business challenges, own resolutions, and help customers realize efficiency and return on investment.

USStatele Unite ale AmericiiTNTennessee
56.100 $ – 95.500 $ / an
RemoteNormă întreagăJuniorNivel mediuLimbă Obligatorie: englezăInginer de soluții

Descriere

  • Partner with customers and internal teams to understand business challenges and identify root causes.
  • Design scalable, flexible integrated solutions that improve operational efficiency and speed customer time to value and ROI.
  • Analyze customer issues, determine root causes, take ownership of resolutions, and follow through.
  • Communicate and present effectively across complex customer organizations, from leasing teams to C-suite leaders.
  • Demonstrate advanced knowledge of RealPage solutions and integrations, and contribute thought leadership.
  • Advise multifamily owners and operators on solution choices and operational best practices.
  • Manage customer expectations to strengthen the customer experience and reduce potential risks.
  • Work with Sales, Delivery, Success, and Product Management to develop and recommend processes, systems, and documentation.
  • Collaborate across the organization to achieve shared objectives.

Cerințe

  • At least two years of customer-facing experience in multifamily real estate technology, account management or support, product management or development, or end-user communication.
  • Bachelor’s degree in Business, Marketing, Real Estate, or a related field.
  • Experience configuring and deploying scalable SaaS applications and demonstrating their return on investment.
  • Strong understanding of property management at both corporate and property levels.
  • Ability to navigate people and data to find answers, persuade others, and address objections across a range of internal and external personalities.
  • Goal- and results-oriented, with a strong sense of responsibility and accountability and enthusiasm for enabling customers and partners.
  • Proficiency with Microsoft Word, Excel, and PowerPoint, as well as CRM software such as Salesforce.
  • Ability to travel up to 20%.

Beneficii

  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Position-dependent performance bonus.
  • Annual bonus and sales incentives may be available under the applicable plan, depending on role and individual performance.

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