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Whitman-Walker
Whitman-Walker
201 – 500 Angajați
Asistență medicalăNonprofit
Whitman-Walker este o organizație comunitară de servicii medicale cu sediul în Washington, D.C. Oferă servicii de asistență medicală primară, tratament și sprijin pentru HIV/SIDA, servicii de sănătate comportamentală și tratare a dependențelor, îngrijire dentară, servicii farmaceutice, servicii de sănătate pentru femei și tineri, precum și ajutor pentru accesarea beneficiilor publice și a asigurărilor. Activitatea sa cuprinde și servicii juridice, educație, cercetare, advocacy și politici publice. Echipele multidisciplinare ale Whitman-Walker îi sprijină pe oameni prin intermediul acestor servicii, punând accent pe demnitate, respect și îngrijire holistică.
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Bilingual HIV Care Navigator – Whitman-Walker, Washington, DC

Support people living with HIV with care engagement, medication adherence, and referrals at Whitman-Walker in Washington, DC. Coordinate patient support across clinical teams and community services.

USStatele Unite ale AmericiiWAWashington
21 $ – 26 $ / oră
La sediuNormă întreagăJuniorNivel mediuLimbă Obligatorie: amharicăLimbă Obligatorie: englezăLimbă Obligatorie: spaniolăBilingv

Descriere

  • Support adults living with HIV, facing adherence challenges, or transferring their care to Whitman-Walker Health.
  • Build empathetic, supportive relationships grounded in harm reduction.
  • Meet patients in person, virtually, and by phone to provide education, counseling, support, and referrals.
  • Coordinate with community organizations to provide joined-up services and continuity of care.
  • Reach people with HIV who have disengaged from care and others eligible for additional support.
  • Guide patients through Whitman-Walker services and connect them with outside referrals.
  • Help patients build support networks and stay engaged in care over time.
  • Coordinate care plans with medical providers, community health workers, behavioral health staff, and other team members.
  • Use motivational interviewing and action planning when working with patients.
  • Contribute to quality improvement efforts focused on better health outcomes.
  • Recognize when patients need specialized adherence support and encourage referrals.
  • Make consistent, planned efforts to reconnect with patients who are out of care.
  • Create individualized care plans and help address barriers to continued care.
  • Prepare written narratives and statistical reports.
  • Keep accurate records in the electronic medical record and other data systems.
  • Follow up when patients are hospitalized, visit an emergency department, miss appointments or medication refills, or may not be following HIV treatment.
  • Coordinate with clinicians, medical case managers, behavioral health providers, and other healthcare professionals.
  • Record activities and gather data for weekly, monthly, and annual reporting.
  • Carry out other assigned responsibilities, including emergency response duties.

Cerințe

  • At least two years of paid experience providing direct support to diverse communities in public health, healthcare, human services, or another community setting.
  • A bachelor’s degree in psychology, social work, public health, or a related field, or at least four years of direct experience.
  • Fluency in spoken and written Spanish or Amharic.
  • Experience providing HIV or STD counseling, testing, and screening services, or HIV outreach, linkage, and retention support, is preferred.
  • Experience working with an ethnically, culturally, and racially diverse team is preferred.
  • Ability to work effectively with people from diverse backgrounds.
  • Knowledge of HIV/AIDS-related conditions and substance use, including current treatment and adherence approaches.
  • Knowledge of risk-reduction interventions.
  • Knowledge of chronic conditions such as diabetes, hypertension, and heart disease.
  • Knowledge of how to assess patient needs, develop risk-reduction and referral plans, identify resources, make referrals, follow up, document interactions, and support patients’ goals proactively.
  • Knowledge of community resources and benefits, including the Ryan White HIV/AIDS Program and Medicaid.
  • Understanding of and sensitivity to people living with chronic health conditions, HIV, mental health concerns, or substance use issues.
  • Ability to work independently with limited supervision.
  • Strong written and verbal communication skills.
  • Knowledge of healthcare information systems and ability to learn electronic medical record and population health platforms.
  • Analytical ability to prepare accurate, concise, and thorough reports.
  • Ability to keep records accurate, timely, and confidential.
  • Flexibility to work varied shifts, including afternoons, evenings, and weekends.
  • Commitment to health equity.
  • Ability to comply with HIPAA requirements.
  • Ability to manage multiple tasks, meet deadlines, and adjust priorities.
  • Ability to occasionally lift up to 20 pounds.

Beneficii

  • Equal opportunity employer.
  • Training in adherence support and ongoing in-service education.
  • Participation in organization-wide quality and performance improvement activities.

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