EY Talent Consultant
EY
Advise EY leaders on workforce planning, talent management and organizational change. Partner with global teams to use analytics and deliver strategic people solutions.
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Whitman-Walker is a Washington, D.C.-based community healthcare organization offering primary care, HIV/AIDS treatment and support, behavioral health and addiction services, dental care, pharmacy services, women’s health, youth services, and help navigating public benefits and insurance. Its work also spans legal services, education, research, advocacy, and policy. Whitman-Walker’s multidisciplinary teams support people across these services with an emphasis on dignity, respect, and holistic care.
Bilingual HIV Care Navigator – Whitman-Walker, Washington, DC
Support people living with HIV with care engagement, medication adherence, and referrals at Whitman-Walker in Washington, DC. Coordinate patient support across clinical teams and community services.
Сипаттама
- Support adults living with HIV, facing adherence challenges, or transferring their care to Whitman-Walker Health.
- Build empathetic, supportive relationships grounded in harm reduction.
- Meet patients in person, virtually, and by phone to provide education, counseling, support, and referrals.
- Coordinate with community organizations to provide joined-up services and continuity of care.
- Reach people with HIV who have disengaged from care and others eligible for additional support.
- Guide patients through Whitman-Walker services and connect them with outside referrals.
- Help patients build support networks and stay engaged in care over time.
- Coordinate care plans with medical providers, community health workers, behavioral health staff, and other team members.
- Use motivational interviewing and action planning when working with patients.
- Contribute to quality improvement efforts focused on better health outcomes.
- Recognize when patients need specialized adherence support and encourage referrals.
- Make consistent, planned efforts to reconnect with patients who are out of care.
- Create individualized care plans and help address barriers to continued care.
- Prepare written narratives and statistical reports.
- Keep accurate records in the electronic medical record and other data systems.
- Follow up when patients are hospitalized, visit an emergency department, miss appointments or medication refills, or may not be following HIV treatment.
- Coordinate with clinicians, medical case managers, behavioral health providers, and other healthcare professionals.
- Record activities and gather data for weekly, monthly, and annual reporting.
- Carry out other assigned responsibilities, including emergency response duties.
Талаптар
- At least two years of paid experience providing direct support to diverse communities in public health, healthcare, human services, or another community setting.
- A bachelor’s degree in psychology, social work, public health, or a related field, or at least four years of direct experience.
- Fluency in spoken and written Spanish or Amharic.
- Experience providing HIV or STD counseling, testing, and screening services, or HIV outreach, linkage, and retention support, is preferred.
- Experience working with an ethnically, culturally, and racially diverse team is preferred.
- Ability to work effectively with people from diverse backgrounds.
- Knowledge of HIV/AIDS-related conditions and substance use, including current treatment and adherence approaches.
- Knowledge of risk-reduction interventions.
- Knowledge of chronic conditions such as diabetes, hypertension, and heart disease.
- Knowledge of how to assess patient needs, develop risk-reduction and referral plans, identify resources, make referrals, follow up, document interactions, and support patients’ goals proactively.
- Knowledge of community resources and benefits, including the Ryan White HIV/AIDS Program and Medicaid.
- Understanding of and sensitivity to people living with chronic health conditions, HIV, mental health concerns, or substance use issues.
- Ability to work independently with limited supervision.
- Strong written and verbal communication skills.
- Knowledge of healthcare information systems and ability to learn electronic medical record and population health platforms.
- Analytical ability to prepare accurate, concise, and thorough reports.
- Ability to keep records accurate, timely, and confidential.
- Flexibility to work varied shifts, including afternoons, evenings, and weekends.
- Commitment to health equity.
- Ability to comply with HIPAA requirements.
- Ability to manage multiple tasks, meet deadlines, and adjust priorities.
- Ability to occasionally lift up to 20 pounds.
Артықшылықтар
- Equal opportunity employer.
- Training in adherence support and ongoing in-service education.
- Participation in organization-wide quality and performance improvement activities.
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