Kraken Digital Asset Exchange
Kraken Digital Asset Exchange
1.001 – 5.000 Angajați
CriptoFinanțeFintech
Kraken Digital Asset Exchange este o companie globală de criptomonede și tehnologie financiară, fondată în 2011. Platforma sa permite cumpărarea și vânzarea a peste 200 de active digitale, inclusiv Bitcoin și Ethereum, oferind instrumente concepute atât pentru utilizatorii începători, cât și pentru traderii experimentați. Serviciile includ interfețe avansate de tranzacționare, tranzacționare în marjă, tranzacționare extrabursieră și soluții de custodie pentru clienți individuali și instituționali. Kraken pune accent pe securitate, lichiditate și transparență prin dovada rezervelor, oferind totodată asistență pentru clienți non-stop și operând pe piețe internaționale. Munca la Kraken este legată de dezvoltarea și operarea infrastructurii pentru tranzacționarea activelor digitale și pentru serviciile financiare, într-o companie ghidată de valori orientate spre misiune și conștientă de riscurile și diferențele de reglementare asociate criptomonedelor.

AI Growth Operations Specialist – Kraken, UK Remote

Operate and quality-check Kraken’s AI-powered growth platform, overseeing approvals, agent activity, and product testing. Document bugs, assess outputs, and maintain QA guidance for open-finance products.

Descriere

  • Run daily operations and quality assurance for the internal growth platform
  • Regression-test releases, rule updates, edge cases, and existing features
  • Document and track bugs, then confirm fixes, recording reproduction steps, severity, and impact
  • Track platform performance and agent activity
  • Escalate anomalies, ambiguous issues, and potentially risky outputs
  • Manage daily approval queues and make sure each item is reviewed
  • Assess agent outputs against established checklists and standards
  • Spot unclear or inconsistent workflows and report them to the team
  • Create and maintain test plans, QA checklists, runbooks, and release notes
  • Work with colleagues in product, engineering, growth, and platform operations

Cerințe

  • Background in QA, testing, operations, support, or analytics, preferably involving a software product or complex system
  • Exceptional attention to detail
  • A systematic approach to testing, including preparing and following test plans
  • Clear written communication for bug reports and documentation
  • Confidence working with data and dashboards
  • Ability to pick up new tools and systems quickly
  • Regular use of AI tools and curiosity about their limitations
  • Willingness to learn prompt engineering and communicate precisely with AI systems
  • Reliability in following routines and keeping queues clear
  • Experience testing software products or AI and large language model tools is an advantage
  • Familiarity with Jira, Mixpanel, or comparable tools is an advantage
  • Exposure to marketing, CRM, or lifecycle messaging workflows is an advantage
  • Interest in fintech or crypto is an advantage

Beneficii

  • Remote work arrangement
  • Work with a global, diverse team
  • Ongoing learning in a fast-paced environment
  • Opportunity or requirement to use Kraken products after joining
  • Equal opportunity employment
  • Consistent job-related skills and work-style assessments
  • Qualified applicants with criminal histories are considered in accordance with the San Francisco Fair Chance Ordinance

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